Policy Manager and Rack Switching

[stuart hurst]

Hi

We have purchased a copy of Policy Manager, and set up two Racks, one is restrictive via webfilter, the other is less so

the first Rack is to be used M-F 9 - 5.30 and is set in Policy Manager over 4 lines to accommodate breaks.

The second Rack is to be used M-F before and after work, the break periods and the weekends.

I've noticed that during the switch, it appears that some sessions that may have been started during the less restrictive time seems to continue when the policy should switch back to the more restrictive rack and stop this traffic.

Is this a bug or have I set them up wrong or missed something else?

The policy manager is basically
Work Hours Rack, Internal, External, TCP&UDP, Client Network, Any Server Address, ANy Port, 08:00 10:20 , M-F
Out of Work Hours Rack, Internal, External, TCP&UDP, Client Network, Any Server Address, ANy Port, 10:20 10:30 , M-F
Work Hours Rack, Internal, External, TCP&UDP, Client Network, Any Server Address, ANy Port, 10:30 12:30 , M-F

and son on etc...

ANy idea?s :worship:

[stuart hurst]

Worse than that - I've just had the policy switch over during the second break and had the same result as the first - also - whilst this second policy is in place, internet access is denied too with a page cannot be found rather than an untangle message

[stuart hurst]

Are these threads looked at by untangle support? or just users?

I've found that the switching does occur, but it looks like that it's sessions that are open during the rack switch get cut off?

[mdh]

These threads are looked at by everyone. I believe that open sessions stay in place when a policy change occurs.