Old 09-16-2010, 02:18 PM   #1 (permalink)
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Default Script failing on one workstation

Hi All,

I have a single workstation that won't properly transmit the logged in user information to UT. In troubleshooting, I've determined that the user, domain and host information is missing from the URL.

I believe there is an issue with the registration of some activex objects because I don't get the popup from the following code:

Code:
Set wshShell = CreateObject("WScript.Shell")
wshShell.Popup("Test")
FWIW, I tried reinstalling v5.7 of the scripting engine, but it barfs because the installed Service Pack version is newer.

Any ideas on how to fix this?

TIA, Dan
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Old 09-16-2010, 03:59 PM   #2 (permalink)
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I've had some XP boxes do this... but reinstalling the script host fixed it.

Have you tried this?

http://support.microsoft.com/kb/949140
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Old 09-16-2010, 04:33 PM   #3 (permalink)
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Yes. It won't install because of the box having SP3 installed, which I guess installs a newer version.

I notice that this particular box has the 5.8 version of vbscript.dll installed, but I'm unsure if that would be the cause of this problem. I found this article, but it will be tomorrow before I can see if applying it will fix the issue.
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Old 09-17-2010, 06:16 AM   #4 (permalink)
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Installed the update and rebooted, but the issue remains. This appears to be some form of rights issue, because the script runs correctly if I login as administrator.

Monitored the script with Filemon, and I'm getting Access Denied on scrrun.dll.

EDIT: Fixed permissions on the DLL and everything seems to be working now.

Thanks, Dan

Last edited by Danp; 09-17-2010 at 06:26 AM..
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