Blank Username Map Field

ryang · 10-11-2011, 09:55 AM

Hello everyone,

I have had Directory Connector setup and functioning fine in the past. My network was having some issues with a switch and I took Untangle out of the loop for a few days while I worked on the other issue. Since turning Untangle back on and bringing it back in the loop, the Directory Connector piece is no longer functioning.

I have troubleshooted it to the best of my knowledge, which is admittedly not deep regarding Untangle etc.

-I ran an Active Directory connection test. It came back with "success" and I can see all the users in the "AD Users" box below.
-I have setup the logon script. Still no users in the Username Map.
-I have manually run the .VBS script. Still no users in the Username Map.

Like I mentioned earlier, this was working before I had the box off for a few days. Nothing has changed to my knowledge, and I'm not really sure what to do next.

Any advice/direction would be greatly appreciated.

Thanks,
Ryan

hlarsen · 10-11-2011, 10:02 AM

a few things to check:

has the IP of the Untangle changed?
is Internal HTTP Administration checked at Config > Administration?
if you go to a blocked site, what does the block page look like?

ryang · 10-11-2011, 10:11 AM

HLarsen,

Thanks for such a quick response!

The IP has not changed. Internal HTTP Admin is checked (I'm able to administer it, etc). The block page says "Web Filter" on the top, center, and then there are five lines on the left explaining what the page was and why it was blocked, etc.

dmorris · 10-11-2011, 10:12 AM

Quote:

Originally Posted by ryang

HLarsen,

Thanks for such a quick response!

The IP has not changed. Internal HTTP Admin is checked (I'm able to administer it, etc). The block page says "Web Filter" on the top, center, and then there are five lines on the left explaining what the page was and why it was blocked, etc.

Are there images on the block page or is it text only?

ryang · 10-11-2011, 10:17 AM

It is text only. Before I took Untangle down, we had a logo.

dmorris · 10-11-2011, 10:18 AM

Are you in bridge mode? If so, your interfaces are plugged in backwards.

ryang · 10-11-2011, 10:20 AM

That sounds very plausible. I will check.

ryang · 10-11-2011, 10:31 AM

Cheers! Problem solved. Thanks so much for the help!

10-11-2011, 09:55 AM	#1 (permalink)
ryang Newbie Join Date: Jan 2011 Location: Portland, Or Posts: 11	Blank Username Map Field Hello everyone, I have had Directory Connector setup and functioning fine in the past. My network was having some issues with a switch and I took Untangle out of the loop for a few days while I worked on the other issue. Since turning Untangle back on and bringing it back in the loop, the Directory Connector piece is no longer functioning. I have troubleshooted it to the best of my knowledge, which is admittedly not deep regarding Untangle etc. -I ran an Active Directory connection test. It came back with "success" and I can see all the users in the "AD Users" box below. -I have setup the logon script. Still no users in the Username Map. -I have manually run the .VBS script. Still no users in the Username Map. Like I mentioned earlier, this was working before I had the box off for a few days. Nothing has changed to my knowledge, and I'm not really sure what to do next. Any advice/direction would be greatly appreciated. Thanks, Ryan

10-11-2011, 10:02 AM	#2 (permalink)
hlarsen Join Date: Jul 2010 Location: sfba URLs submitted: 1 Posts: 1,137	a few things to check: has the IP of the Untangle changed? is Internal HTTP Administration checked at Config > Administration? if you go to a blocked site, what does the block page look like? __________________ Attention: Support on the Untangle Forums is provided by volunteers and community members. If you need official Untangle support please call or email support@untangle.com.

10-11-2011, 10:18 AM	#6 (permalink)
dmorris Untangle Junkie Join Date: Nov 2006 Location: San Mateo, CA URLs submitted: 10 Posts: 10,611	Are you in bridge mode? If so, your interfaces are plugged in backwards. __________________ Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself. If you need Untangle support please call or email support@untangle.com

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10-11-2011, 10:11 AM	#3 (permalink)
ryang Newbie Join Date: Jan 2011 Location: Portland, Or Posts: 11	HLarsen, Thanks for such a quick response! The IP has not changed. Internal HTTP Admin is checked (I'm able to administer it, etc). The block page says "Web Filter" on the top, center, and then there are five lines on the left explaining what the page was and why it was blocked, etc.

10-11-2011, 10:17 AM	#5 (permalink)
ryang Newbie Join Date: Jan 2011 Location: Portland, Or Posts: 11	It is text only. Before I took Untangle down, we had a logo.

10-11-2011, 10:20 AM	#7 (permalink)
ryang Newbie Join Date: Jan 2011 Location: Portland, Or Posts: 11	That sounds very plausible. I will check.

10-11-2011, 10:31 AM	#8 (permalink)
ryang Newbie Join Date: Jan 2011 Location: Portland, Or Posts: 11	Cheers! Problem solved. Thanks so much for the help!