Whats most difficult?

[dmorris]

A poll for existing untangle users

What step do *you* find the most difficult about installing untangle?

just curious. please answer honestly before looking at results.

[fasttech]

FWIW
For installation issues, not functionality, I'd go with none of the above, and say general hardware compatibility. The only install issue I remember having was a failure using a usb optical drive, which was fixed by throwing the drive on eide.

[sky-knight]

Well resellers I expect are all going to report similar results. The real trial is getting hardware that runs the system well.

[bigdessert]

I don't really find any of the above hard. The hardest part to me is trying to customize things to meet my clients needs.

[dwasserman]

I don't really find any of the above hard. The hardest part to me is trying to customize things to meet my clients needs.

This is configuring option for me

[engine411]

Configuring Untangle. Still haven't figured out how to successfully configure UT for VOIP. Most other tasks have been relatively easy.

[sky-knight]

Engine411, config -> networking -> advanced -> general.

Untick, enable SIP helper, save, reboot untangle.

After that it's configure your port forwards and bypass rules to match SIP and RTP.

[gotkimchi]

For me the hardest part is to tell someone that they need to disable drive controllers on the BIOS or they would need to get a different NIC. They would ask, "what NICs are supported?" I don't have a concrete answer for them. Crazy part is that almost 80-90% of NICs out there are supported by the Untangle.

[engine411]

Engine411, config -> networking -> advanced -> general.

Untick, enable SIP helper, save, reboot untangle.

After that it's configure your port forwards and bypass rules to match SIP and RTP.

Thanks, Sky-Night. I have already done all these actions in previous weeks, including the reboot. Evidently, I missed something small. I'll try again.

[sky-knight]

Engine411, if you have anything specific to ask just fire up a new thread in networking. I use a SwitchVOX server here, and setting it up was really nothing more complicated than forwarding udp 5060, the RTP range the web gui on the switchvox told me I needed, and then putting the WAN IP into the switchvox configuration.

I bypassed the RTP range just for good measure... The SIP Helper was most certainly NOT HELPING. To be honest, I would prefer it if Untangle removed it entirely. Most VoIP PBXs these days have their own NAT engine and they simply work better.