Old 01-20-2012, 12:23 PM   #11 (permalink)
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Originally Posted by mrunkel View Post
Oh, you can also create a support case inside the live support app on the GUI. Just click on settings and click the button in the middle of the page.
I'm missing the live support app also. I will send another email.
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Old 01-20-2012, 12:29 PM   #12 (permalink)
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I'm missing the live support app also. I will send another email.
Or call. They are really nice people to talk to.
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Old 01-20-2012, 03:47 PM   #13 (permalink)
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In defense of the people of Untangle I can only say that whenever I need support were fast and efficient.
We are too far to talk by phone (maybe some voip or skype can be an option), but the email method and leave remote access work well for us.
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Old 01-21-2012, 10:40 AM   #14 (permalink)
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Well if the a reinstall dont get it I'll try the live support app, thanks.
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