Annoying things since v9

Merome · 02-01-2012, 06:55 AM

Code:

Build: 9.1.1~svn20111222r30591release9.1-1lenny
Java: 1.6.0_20

Since v9, I have problem with my UT box, some of them have been files in appropriate App Forum, but I want to say it again here :

- Unable to see Event log of Webfilter lite and Firewall modules (most used modules here)
- Unable to generate reports
- nodes.log and node-4.log using huge disk space (>40 GB)
- load average > 12 from time to time, needs a reboot to resume.

Is there a chance these problems will be solved in 9.2 and when this version will come to me ?

A complete reinstall of the box is a way to solve my problems ?

WebFooL · 02-01-2012, 07:02 AM

Hi Merome,

I am sorry to that you are having problems with your installation.
I can not answer all your questions but i do see in the bugzilla that they have mark all event log bugs as "FIXE" and "VERI" and that normally means that the issue is resolved and tested.

You can read about the bugs here

Do you know what is filling your Nodes.logs ?
can you post a sample from it?

sky-knight · 02-01-2012, 09:05 AM

You have a log file that big? Your box has issues, you need to contact support. It seems like something went wrong with an upgrade somewhere along the way.

raditude · 02-01-2012, 09:20 AM

What modules do you have installed on that box? Do you have spam filter, virus filter or phish blocker? If you do not have a module that is designed for email processing, then it is a known bug (according to dmorris fixed in v9.2), that reports will not generate, which could be causing your issues with viewing the other logs, not sure there. To get around this we just installed phish blocker into the rack, and could immediately produce reports.

savasya · 02-22-2012, 12:39 PM

i have this problem in my box too. even i installed v9.2, i still have this problem.

raditude · 02-22-2012, 12:49 PM

@savasya - I would start your own thread and advise what your "problems" are, simply adding I have this problem too is like saying it is broke help me, but giving no information. We would like to help out, but without information we are throwing darts at a blank wall.

02-01-2012, 06:55 AM	#1 (permalink)
Merome Untanglit Join Date: Mar 2010 URLs submitted: 8 Posts: 21	Annoying things since v9 Code: Build: 9.1.1~svn20111222r30591release9.1-1lenny Java: 1.6.0_20 Since v9, I have problem with my UT box, some of them have been files in appropriate App Forum, but I want to say it again here : - Unable to see Event log of Webfilter lite and Firewall modules (most used modules here) - Unable to generate reports - nodes.log and node-4.log using huge disk space (>40 GB) - load average > 12 from time to time, needs a reboot to resume. Is there a chance these problems will be solved in 9.2 and when this version will come to me ? A complete reinstall of the box is a way to solve my problems ?

02-01-2012, 07:02 AM	#2 (permalink)
WebFooL Join Date: Jan 2009 Location: Sweden (Eskilstuna) URLs submitted: 57 Posts: 3,877	Hi Merome, I am sorry to that you are having problems with your installation. I can not answer all your questions but i do see in the bugzilla that they have mark all event log bugs as "FIXE" and "VERI" and that normally means that the issue is resolved and tested. You can read about the bugs here Do you know what is filling your Nodes.logs ? can you post a sample from it? __________________ "Of all the things I've lost, I miss my mind the most" Untangle Reseller (Sweden) WebFooL@fakenews.se http://fakenews.se/ Need space to Upload content for you forum post? http://about.me/webfool

02-01-2012, 09:05 AM	#3 (permalink)
sky-knight Join Date: Apr 2008 Location: Phoenix, AZ URLs submitted: 8 Posts: 15,454	You have a log file that big? Your box has issues, you need to contact support. It seems like something went wrong with an upgrade somewhere along the way. __________________ Rob Sandling, BS:SWE, MCP Intouch Technology Phone: 480-272-9889 rob@intouchtechllc.com UntangleAppliances.com Phone: 866-794-8879

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02-01-2012, 09:20 AM	#4 (permalink)
raditude Join Date: Jan 2009 Location: Eugene, OR Posts: 1,112	What modules do you have installed on that box? Do you have spam filter, virus filter or phish blocker? If you do not have a module that is designed for email processing, then it is a known bug (according to dmorris fixed in v9.2), that reports will not generate, which could be causing your issues with viewing the other logs, not sure there. To get around this we just installed phish blocker into the rack, and could immediately produce reports.

02-22-2012, 12:39 PM	#5 (permalink)
savasya Untangler Join Date: Oct 2010 Posts: 73	i have this problem in my box too. even i installed v9.2, i still have this problem.

02-22-2012, 12:49 PM	#6 (permalink)
raditude Join Date: Jan 2009 Location: Eugene, OR Posts: 1,112	@savasya - I would start your own thread and advise what your "problems" are, simply adding I have this problem too is like saying it is broke help me, but giving no information. We would like to help out, but without information we are throwing darts at a blank wall.