7.3.1 - Changing rules disconnects all users

[fmonroy]

In the new version, changing any rule disconnects all the current connections... is there a problem with my box or a new normal behavior?

[dbunyard]

I haven't seen this in my 7.3.1 box. What rules are you changing that causes this?

[fmonroy]

Firewall ones, this box has 115 rules and I update them continuously. It started to disconnect users after update from 7.3

[dbunyard]

Hmmm....just tried this and I can't seem to reproduce. My connection doesn't miss a beat. Bridged or router? What does the load average look like on the box? How many users and what hardware (especially NICs)?

[fmonroy]

Router, ~0.3 average load, like 600 PCs (1/4 of them with inet access).

4 NICs: 1 integrated, 2 PCI and one USB stick (3 are WAN w/ load balance), sorry, don't remember brand/model of each NIC

[dbunyard]

I'm running in bridged here at home and it's bridged at work but I still can't manage to reproduce. You are trying to alter an existing rule or create a new one? If you run a ping to Untangle and one to an Internet site (say google.com) do both drop out when you change a rule?

Is that what the load average looks like when you change a rule?

Sorry for all the questions, just trying to get a better handle on what's going on.

[fmonroy]

No problem... I just open firewall settings and press OK, that drops all connections. On ping CMD windows you can't notice, but I've Outlook connected to a hosted exchange, so it disconnects exactly when I press OK.

The load does not change with it because it occurs too fast.

[dbunyard]

That's really odd.... Unfortunately I don't have setup where I can recreate that, so I apologize. My UT box is a 6 year old Dell that's been hit with lightning at least once and is running is bridged mode. I also don't have a hosted Exchange account to try.

If I had to take a shot in the dark, and this is a long shot, some part of the Untangle VM is restarted during this save that causes the drop out. Maybe Dirk or jcoffin can shed some light here. I just don't have a lab to set up and test things like this.

[fmonroy]

It's OK, thank you for your help, I got 7.2 so I'll reinstall and restore a backup.

Hope this can be a problem only with my upgrade so no other users experience this.

[dwasserman]

Mmmm.
You need install 7.2, edit the sources and remark, install app, disable automatic upgrade, and then rollback the sources.
There is a post in the forum with the procedure, search it