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  1. #1
    Newbie
    Join Date
    Aug 2011
    Posts
    2

    Exclamation RTL8169SC/A8131 not recognized?

    Hey all,
    I've deployed Untangle before installation of RTL8169SC (PCI NIC), which means I've only got built-in Atheros 8131 10/100/1000 NIC.
    After installation, I realized UT needs at least 2 NIC so I bought 2 RTL8169SC PCI card and install one of em into the server.

    But I've got an error:
    Missing Interfaces.
    Untangle requirres two or more network cards. Please reinstall with at least two network cards.
    so i guess Debian (UT) doesn't support A8131 built-in NIC so i power off and install another RTL8169SC into the server (which now makes 3 NIC, 1 A8131 and 2 RTL8169SC).

    Then I power back on the server (and automatically enters setup)
    but another error happened again:
    Unable to remap the interfaces.
    Unable to configure the external interface.
    then I clicked OK and click Refresh, I get the same old error:
    Missing Interfaces.
    Untangle requirres two or more network cards. Please reinstall with at least two network cards.
    Does it mean that I'll have to reinstall the UT server or what?
    Last edited by Light Peak; 08-13-2011 at 03:18 AM.

  2. #2
    Master Untangler
    Join Date
    Jan 2011
    Posts
    730

    Default

    yes, re-install. you're stuck in some undefined mode. there was a single-nic "ReRouter" mode that was permanently enabled if you installed UT with less than 2 nics. It's been removed, but I don't know what you get now if you don't install with 2 nics. It's a new install, so you can't have any existing configuration that you don't want to lose, so just re-install and get to a supported configuration.

  3. #3
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    2,630

    Default

    As johnsonx42 said, star the installation from scratch. ReRouter is no longer in UT and this error message was added to warn during installation.
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  4. #4
    Newbie
    Join Date
    Aug 2011
    Posts
    2

    Default

    okay, i've reinstalled untangle but also switched to another UTM.
    Thanks guys.

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