error while downloading free apps -web filter

[vijkumars]

Hi,

I am a novice, installed untangle on a P4- 1GB ram - 80 Gb HDD. After the first boot, it allowed me to select the free apps. The downloading starts, but an error is displayed as below:

An error has occurred:
com.untangle.uvm.toolbox.MackageInstallException:
com.untangle.uvm.toolbox.MackageException: ut-apt predictInstall exited with: 1
---
the downloading bar runs in all the apps. it went on for full day, but not installed and nothing is in the rack.
Please help..
vijay

[mrunkel]

sounds like the box doesn't have proper internet settings. Do a connectivity test from config->networking.

[Xerczese]

Also try individually installing the apps it the connection test works, I have had this happen on a few installs and indiviually installing is the only way to get it to work.

[vijkumars]

Thanks for the reply,

The connectivty test works, its ok. connected to internet. can open other sites in a new tab.
tried to individually install apps,. one by one, tried all, all give the same error.
The internal lan systems are able to connect to internet. and access net.

[dmorris]

run 'apt-get update' and post the results...

[smaug9]

Hi,
An error has occurred:
com.untangle.uvm.toolbox.MackageInstallException:
com.untangle.uvm.toolbox.MackageException: ut-apt predictInstall exited with: 1
vijay

This happened to me, too. It looks like I've worked around it by simply choosing the lite packaged from the Apps sidebar.

[Cheval]

I'm having the same problem. Ran connectivity test:

Testing DNS... OK
Testing TCP Connectivity ... OK
Sat Aug 21 22:29:14 CDT 2010 - Test Successful

run 'apt-get update' and post the results...

Since I can't cut n paste (it's in a VM) I'll just skip to the main part.

Reading package lists... Done
W: Conflicting distribution: h**p://updates.untangle.com stable Release (expected stable but got silverado)
W: You may want to run apt-get update to correct these problems


Any ideas?

[pirateghost]

do you have debian repositories enabled in your apt/sources.list?

[dwasserman]

run apt-get update to correct these problems

[Cheval]

run apt-get update to correct these problems

damn you guys are quick!

sorry I didn't make that clear. The output I posted was the result of running 'apt-get update'

Each time I run it I get the same result