Old 01-31-2012, 12:26 PM   #1 (permalink)
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Default Cannot Redeem Voucher

Yesterday i have purchased an education premium package for my client. i tried to install. but i got an error which is "Cannot Redeem Voucher "**********": Invalid Voucher Code". you can see on the attachment. How can i fix this problem?

Last edited by savasya; 01-31-2012 at 12:49 PM..
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Old 01-31-2012, 12:34 PM   #2 (permalink)
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Hi Savasay,

Contact support or your reseller.

And a tip edit your post and remove the code.
The forum is not the place to post it.

Last edited by WebFooL; 01-31-2012 at 12:50 PM..
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Old 01-31-2012, 12:45 PM   #3 (permalink)
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Yeah call support, the forums can't help you much.

Also, I'm sure posting the code here is a bad thing...
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Old 01-31-2012, 12:47 PM   #4 (permalink)
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live support is not working
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Old 01-31-2012, 12:54 PM   #5 (permalink)
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http://www.untangle.com/store/live-support-conf.html

Phone nr under the Tech spec.

Or support@untangle.com.
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Old 01-31-2012, 12:55 PM   #6 (permalink)
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Quote:
Originally Posted by sky-knight View Post
Yeah call support, the forums can't help you much.
There are some things that are simply best handled via phone!
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