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  1. 02-27-2012, 05:09 AM #1
    fleshbug
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    Default Untangle emailing root@gateway - again!

    I tried a search here and never saw any real solution. Every day my untangle box send out an email to root@gateway.

    The day that this all started, I noticed another email that was sent to root@gateway that read: "Debconf: Configuring postgresql-common -- Obsolete major version 8.3", and ever since that message, I have noticed that it is sending an email titled "Cron <root@untangle> test -x /usr/sbin/anacron || ( cd / && run-parts --report /etc/cron.daily )"

    Sorry, I would have posted at the end of a previous thread, but they appear to all be locked.

    Thanks in advance for any assistance
  2. 02-27-2012, 05:24 PM #2
    bogski
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    Hi I am new to this forum.

    I also keep on getting email error from root(at)untangle.domain.com. I would like to know if there is a way to change that email address? Thank you.

    Bogski
  3. 02-27-2012, 06:36 PM #3
    mrunkel
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    contact support.
    m.


    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.
    It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one.
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  4. 03-03-2012, 11:18 AM #4
    sparkie
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    I am also receiving the root@gateway.mydomain.com delivery failure emails.

    It seems a bug was created in the most recent untangle.
    Last edited by sparkie; 03-03-2012 at 11:27 AM.
  5. 03-03-2012, 11:14 PM #5
    jcoffin
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    Quote Originally Posted by sparkie View Post

    It seems a bug was created in the most recent untangle.
    I don't see a bug for this in bugzilla. Do you have the bug number? I suggest calling support as mrunkel posted.
    Attention: Support and help on the Untangle Forums is provided by
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    If you need Untangle support please call or email support@untangle.com
  6. 03-04-2012, 12:23 PM #6
    johnsonx42
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    if someone figures out this problem, please post the solution; I have at least one box doing this, but it's not enough of a problem to set aside day time to call support.
  7. 03-04-2012, 04:21 PM #7
    mrunkel
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    We see this occasionally pop up in the field, but we can't reproduce it in house. The exim config is suppose to send all these emails to /dev/null but it doesn't work in some cases.

    Until someone contacts support and gives us a UID, we can't fix it.

    Just email support@untangle.com, reference this thread and give us your UID. That's all I'm asking for.
    m.


    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.
    It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com
  8. 03-05-2012, 09:20 AM #8
    johnsonx42
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    Done. The case number I got back is 00034642.

    Thanks.
  9. 03-05-2012, 09:21 AM #9
    mrunkel
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    I just saw the escalation come through. We'll take a look.
    m.


    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.
    It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com
  10. 03-07-2012, 08:22 AM #10
    johnsonx42
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    well, you must have fixed something; I haven't received any root@hostname emails in two days. Thanks.
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