I am trying to run the client launcher from my machine. The web page shows with the options to launch the client or view the reports.
I can view the reports fine and I also have Java 1.6.0_07 installed on my machine running XP SP2.
When I select to lauch the client however, I see 2 icons on my task bar (Java Web Start and Warning - Security) but cannot open either of them and have to use task manager to shut them down. This happens in both FF and IE. I also downloaded it to my desktop, renamed it 'untangle' and the same thing happens from there also.
Has anyone got any ideas as to why this is happening and what I can do to get around it?
BTW, I only downloaded and installed it today and it looks a great product from what I've seen so far and the installer couldn't be easier.