Untangle Blocking SIP Registration - Page 2

sky-knight · 07-22-2009, 09:00 PM

config -> networking -> advanced -> general

drewnation · 11-09-2009, 05:46 PM

I installed a Digium Switchvox with SIP Trunks. About every other call would give me an error 85 saying "There were no circuits available". I worked on the issue for 2 days with Digium and the ITSP and they came to the conclusion it was a firewall issue. I replaced the router and the problem went away. I connected the UT Router and the problem was back. I finally read this thread and found the "SIP Helper" under Conf -Network-Advanced and turnede it off. Rebooted, Problem Solved. Hope this saves someone some time.

sky-knight · 11-09-2009, 06:28 PM

Yeah, SwitchVOX + UT's default SIP Helper = BAD!

Kill the NAT helper, forward the ports indicated in the switchvox gui and the thing just runs.

Mathiau · 11-16-2009, 08:05 AM

making note of this for when i put a test phone system behind a UT box.

07-22-2009, 09:00 PM	#11 (permalink)
sky-knight Join Date: Apr 2008 Location: Phoenix, AZ URLs submitted: 8 Posts: 15,460	config -> networking -> advanced -> general __________________ Rob Sandling, BS:SWE, MCP Intouch Technology Phone: 480-272-9889 rob@intouchtechllc.com UntangleAppliances.com Phone: 866-794-8879

11-09-2009, 05:46 PM	#12 (permalink)
drewnation Newbie Join Date: Nov 2009 Posts: 1	Digium Switchvox I installed a Digium Switchvox with SIP Trunks. About every other call would give me an error 85 saying "There were no circuits available". I worked on the issue for 2 days with Digium and the ITSP and they came to the conclusion it was a firewall issue. I replaced the router and the problem went away. I connected the UT Router and the problem was back. I finally read this thread and found the "SIP Helper" under Conf -Network-Advanced and turnede it off. Rebooted, Problem Solved. Hope this saves someone some time.

11-09-2009, 06:28 PM	#13 (permalink)
sky-knight Join Date: Apr 2008 Location: Phoenix, AZ URLs submitted: 8 Posts: 15,460	Yeah, SwitchVOX + UT's default SIP Helper = BAD! Kill the NAT helper, forward the ports indicated in the switchvox gui and the thing just runs. __________________ Rob Sandling, BS:SWE, MCP Intouch Technology Phone: 480-272-9889 rob@intouchtechllc.com UntangleAppliances.com Phone: 866-794-8879

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11-16-2009, 08:05 AM	#14 (permalink)
Mathiau Join Date: Feb 2008 Location: Costa Frickn' Rica Posts: 1,467	making note of this for when i put a test phone system behind a UT box.