Gizmo5 VOIP Desktop help

willoneal · 11-19-2009, 05:21 PM

I've installed the Gizmo5 desktop client on my machine, and I can't get the audio working. I know it's a firewall issue, because when I bypass the firewall, the thing works fine.

I hear the call connect and hangup, but nothing more on either side.

I enabled QOS in the Config -> Networking section, and I tried adding the Gizmo ports to the VoIP (SIP) Traffic rule.

There is no voip box on the lan; it's software on the desktop only.

Any ideas on how to make this work?

sky-knight · 11-19-2009, 06:48 PM

Config -> networking -> advanced -> General

Disable the SIP helper, then reboot Untangle. Most VoIP gear is NAT aware these days... and that SIP NAT helper is breaking more things than it is helping.

willoneal · 11-20-2009, 12:33 PM

Quote:

Originally Posted by sky-knight

Config -> networking -> advanced -> General

Disable the SIP helper, then reboot Untangle. Most VoIP gear is NAT aware these days... and that SIP NAT helper is breaking more things than it is helping.

That worked, thank you very much.

11-19-2009, 05:21 PM	#1 (permalink)
willoneal Untangler Join Date: Dec 2008 Posts: 81	Gizmo5 VOIP Desktop help I've installed the Gizmo5 desktop client on my machine, and I can't get the audio working. I know it's a firewall issue, because when I bypass the firewall, the thing works fine. I hear the call connect and hangup, but nothing more on either side. I enabled QOS in the Config -> Networking section, and I tried adding the Gizmo ports to the VoIP (SIP) Traffic rule. There is no voip box on the lan; it's software on the desktop only. Any ideas on how to make this work?

11-19-2009, 06:48 PM	#2 (permalink)
sky-knight Join Date: Apr 2008 Location: Phoenix, AZ URLs submitted: 7 Posts: 9,450	Config -> networking -> advanced -> General Disable the SIP helper, then reboot Untangle. Most VoIP gear is NAT aware these days... and that SIP NAT helper is breaking more things than it is helping. __________________ Intouch Technology Rob Sandling, BS:SWE, MCP Office: 480-272-9889 rob@intouchtechllc.com