Open VPN connection Error

[jignesh]

TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
TLS Error: TLS handshake failed
SIGTERM[soft,tls-error] received, process exiting

[WebFooL]

Hi jignesh,

Try the patch
http://wiki.untangle.com/index.php/9...nnectivity_fix

[carhbtt]

I have the same issue with some clients, How do I know if I already have the patch applied?

My current version is: 9.2.0~svn20120216r31181 release 9.2-1 lenny

Thanks!

[sky-knight]

If you didn't apply the patch, you don't have it applied. Untangle doesn't automatically apply patches.

[carhbtt]

Thanks Sky-knight!

I´ve already applied the patch, and I even regenerate the client and installed it again, however I´m still having the connection problem.

Tue Mar 13 10:41:58 2012 OpenVPN 2.2.2 Win32-MSVC++ [SSL] [LZO2] [PKCS11] built on Dec 15 2011
Tue Mar 13 10:41:58 2012 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
Tue Mar 13 10:41:58 2012 LZO compression initialized
Tue Mar 13 10:41:59 2012 UDPv4 link local: [undef]
Tue Mar 13 10:41:59 2012 UDPv4 link remote: 187.146.20.39:1194
Tue Mar 13 10:42:59 2012 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Tue Mar 13 10:42:59 2012 TLS Error: TLS handshake failed
Tue Mar 13 10:42:59 2012 SIGTERM[soft,tls-error] received, process exiting

I can ping to 187.146.20.139, but there is no connectivity, this is the only client having this kind of problem, the local ip of that machine is 172.22.235.122 and our OpenVPN address pool is 172.16.0.0

Any help will be appreciated!

[ibrahim52]

Listen , i was facing the same issue and just fixed it by , connecting my broadband line directly to external card and deleting all port forwarding rules. Its working now

[carhbtt]

Ibrahim!

This client pc is located at a client facilities, I have no control on their broadband connecction or anything.

Thanks anyway.

[mrunkel]

Something is blocking UDP on port 1194 from the client machine to the Untangle.

[sky-knight]

Tue Mar 13 10:41:59 2012 UDPv4 link remote: 187.146.20.39:1194
Tue Mar 13 10:42:59 2012 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Tue Mar 13 10:42:59 2012 TLS Error: TLS handshake failed

This blip of text simply means, I can't connect.

Which as MRunkel points out, indicates you've got a firewall or something in the way.

[carhbtt]

Is there a sw app that I can install and tells me if that port is being blocked? I just can´t make it work, all other clients are working fine so this is an isolated client problem.

Thanks!