OK first time exploring this feature...can't get it going.

YeOldeStonecat · 01-24-2010, 08:43 AM

We put our NFR superbundle of UT into production in our office. I never used this feature before at any clients, but figure may as well start getting familiar with all features, and maybe even kick it off at other clients.

We rung Active Directory at our office, so a few Windows 03 servers. Naturally they're running DNS....and the DC is doing DHCP.

I'm having a hunch Untangle wants to be DNS and DHCP for the LAN for this feature to work.

On our static IP servers, which are sort of showing up in the available list, I go to connect to them...I see Java begin to launch..and then....nothing. Poof, disappears with some generic error.

Latest Java installed. Servers are indeed set to answer RDP, and they do answer if I do mstsc /console from the LAN, or if I OpenVPN into the network from home.

Coldfirex · 01-24-2010, 09:24 AM

Have you checked to see if DHCP is disabled in Untangle first? I am not sure exactly what your issue is.

YeOldeStonecat · 01-24-2010, 10:03 AM

DHCP service is indeed disabled on UT. However...when we were first re-organizing our server cabinet in our office....when we initiall connected UT with our new internet connection, I intentionally left DHCP enabled on UT, and it was running DNS. For a few hours..as we rebuilt our server cabinet. I stuck my nose into the PC Remote section..and I saw that it has PCs populated in there, with proper netbios names 'n all. Being inside the office, I didn't try to connect. But as we brought our DCs and Exchange and other servers back online...I then shut off DHCP on Untangle, and naturally since it's active directory DHCP hands out the IP of the DC for DNS, so UT isn't being used for DNS by the network.

mblocks · 03-08-2010, 12:33 PM

I had the same issue until I tried an older version of java runtime.
Uninstalling the current one, download java 1.5 for example and give it try.

01-24-2010, 08:43 AM	#1 (permalink)
YeOldeStonecat Join Date: Aug 2007 Posts: 1,394	OK first time exploring this feature...can't get it going. We put our NFR superbundle of UT into production in our office. I never used this feature before at any clients, but figure may as well start getting familiar with all features, and maybe even kick it off at other clients. We rung Active Directory at our office, so a few Windows 03 servers. Naturally they're running DNS....and the DC is doing DHCP. I'm having a hunch Untangle wants to be DNS and DHCP for the LAN for this feature to work. On our static IP servers, which are sort of showing up in the available list, I go to connect to them...I see Java begin to launch..and then....nothing. Poof, disappears with some generic error. Latest Java installed. Servers are indeed set to answer RDP, and they do answer if I do mstsc /console from the LAN, or if I OpenVPN into the network from home.

Protect

Filter

Perform

Connect

Manage

Add-Ons

01-24-2010, 09:24 AM	#2 (permalink)
Coldfirex Master Untangler Join Date: May 2008 Location: Bryan, TX Posts: 230	Have you checked to see if DHCP is disabled in Untangle first? I am not sure exactly what your issue is.

01-24-2010, 10:03 AM	#3 (permalink)
YeOldeStonecat Join Date: Aug 2007 Posts: 1,394	DHCP service is indeed disabled on UT. However...when we were first re-organizing our server cabinet in our office....when we initiall connected UT with our new internet connection, I intentionally left DHCP enabled on UT, and it was running DNS. For a few hours..as we rebuilt our server cabinet. I stuck my nose into the PC Remote section..and I saw that it has PCs populated in there, with proper netbios names 'n all. Being inside the office, I didn't try to connect. But as we brought our DCs and Exchange and other servers back online...I then shut off DHCP on Untangle, and naturally since it's active directory DHCP hands out the IP of the DC for DNS, so UT isn't being used for DNS by the network.

03-08-2010, 12:33 PM	#4 (permalink)
mblocks Newbie Join Date: Nov 2009 Location: South Africa Posts: 6	I had the same issue until I tried an older version of java runtime. Uninstalling the current one, download java 1.5 for example and give it try.