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  1. #1
    Newbie
    Join Date
    Jun 2012
    Posts
    3

    Unhappy Quarantine Digest Email Is Link To Request Digest

    Spam Filter Lite appears to be quarantining spam, however, the digest email:

    Quarantine Digest for user@domain.com
    Click here to access your spam quarantine. (link)
    The spam quarantine contains emails that are being held from your email account.
    Quarantined emails can be released to your inbox or deleted using the spam quarantine link.
    Contains a link that takes me to the:

    Request Quarantine Digest Emails
    Enter the email address for which you would like the Quarantine Digest
    Email Address:

    [Request]
    Shouldn't this link take me to my quarantine list and not the request page?

    -James

  2. #2
    Newbie
    Join Date
    Jun 2012
    Posts
    3

    Default Google Chrome Not Supported

    I found the problem was related to the browser I am using (Google Chrome). I decided to try Firefox and I can now view my quarantine without any problem.

    Thanks

  3. #3
    Newbie
    Join Date
    Jun 2012
    Posts
    3

    Default Problem Is Not With Google Chrome (Chrome Is Supported)

    Doing some more digging:

    I found that if I view the email in plain text and copy the link I get
    this:

    https://<secret>/quarantine/manageuser?tkn=ZW1tYUgeU%2B2rQx%
    2BAvBMhSMQYSnffE%2F5SqE6yTYGzJczfcOCgvawqjtFJg3Q%3 D&action=viewibx

    and if I click on the link directly I get this:

    https://<secret>/quarantine/manageuser?tkn=ZW1tYUgeU+2rQx
    +AvBMhSMQYSnffE/5SqE6yTYGzJczfcOCgvawqjtFJg3Q=&action=viewibx

    Now, if I copy and past the plain text version in Google Chrome then it
    works as expected.

    Maybe the problem is in the HTML version of the email? Or my email client, Evolution?

    -James

  4. #4
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    2,673

    Default

    What version are you running?
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  5. #5
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    2,673

    Default

    Please post a screen shot of the source to that email on bug 7593?

    http://bugzilla.untangle.com/show_bug.cgi?id=7593
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

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