Reports module + Commtouch

deresistance · 02-19-2010, 08:54 AM

I notice in the Reports section there is no Commtouch showing up. Now I haven't purchased it yet 11 days remaining. For the most part it looks good on the blocking but I want more details. The same details that I get with a normal report from the normal spam blocker. Helps me show why I want to use funds to support the spam filter.

So is this just not implemented yet into reports OR will I get this feature if I purchase it?

mrunkel · 02-19-2010, 09:20 AM

I don't think there is a separate report for commtouch since it's just a boost to the spam filter.

That may be changing in 7.2, but I'm 100% sure. I believe there is going to be an end of trial report that show how many additional spams commtouch blocked.

floisand · 02-26-2010, 02:59 PM

If it helps: at Untangle, we are running Commtouch Spam Booster in house. Working seamlessly with our Spam Blocker product, Commtouch blocks an additional 3,000 spam a month that would otherwise have found their way into our respective email boxes.

gollo · 03-10-2010, 11:40 AM

So... is there a way to see what Commtouch is doing on top of Spam Blocker? I too would like to see those "boost" messages.

Spam Blocker has done a wonderful job with almost all of our spam issues but we keep getting emails sent "from" the person they are sent "to" which Untangle (and the spam filtering on the Exchange server) see as legit since it considers them from our domain. Is Commtouch blocking these messages? A report would help answer my question and see if I can justify the additional expense.

I'm willing to even grep through a log file via CLI to get this info. I just want to confirm that it is actually working.

Thanks in advance.

02-19-2010, 08:54 AM	#1 (permalink)
deresistance Newbie Join Date: Feb 2010 Posts: 5	Reports module + Commtouch I notice in the Reports section there is no Commtouch showing up. Now I haven't purchased it yet 11 days remaining. For the most part it looks good on the blocking but I want more details. The same details that I get with a normal report from the normal spam blocker. Helps me show why I want to use funds to support the spam filter. So is this just not implemented yet into reports OR will I get this feature if I purchase it?

02-19-2010, 09:20 AM	#2 (permalink)
mrunkel Join Date: Jul 2008 Posts: 2,770	I don't think there is a separate report for commtouch since it's just a boost to the spam filter. That may be changing in 7.2, but I'm 100% sure. I believe there is going to be an end of trial report that show how many additional spams commtouch blocked. __________________ m. Big Frickin Disclaimer: While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions. It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one. Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself. If you need Untangle support please call or email support@untangle.com

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02-26-2010, 02:59 PM	#3 (permalink)
floisand Administrator Join Date: Jul 2009 Posts: 7	If it helps: at Untangle, we are running Commtouch Spam Booster in house. Working seamlessly with our Spam Blocker product, Commtouch blocks an additional 3,000 spam a month that would otherwise have found their way into our respective email boxes.

03-10-2010, 11:40 AM	#4 (permalink)
gollo Untangler Join Date: Jul 2009 URLs submitted: 2 Posts: 38	So... is there a way to see what Commtouch is doing on top of Spam Blocker? I too would like to see those "boost" messages. Spam Blocker has done a wonderful job with almost all of our spam issues but we keep getting emails sent "from" the person they are sent "to" which Untangle (and the spam filtering on the Exchange server) see as legit since it considers them from our domain. Is Commtouch blocking these messages? A report would help answer my question and see if I can justify the additional expense. I'm willing to even grep through a log file via CLI to get this info. I just want to confirm that it is actually working. Thanks in advance.