Commtouch less effective now than before?

arndawg · 09-25-2010, 12:18 PM

Recently starting to get more spam in my inbox. So i checked the status from the rack.

Scanned Message 71667
Spam Messages 0
Non Spam Messages 0
Boost Messages 0

This really doesn't seam normal. WHat is your guys experience?

dmorris · 09-25-2010, 01:26 PM

doesn't look like the stats are working. the middle two should sum to the top number.

Solignis · 09-25-2010, 06:55 PM

Scanned Message 18287
Spam Messages 15689
Non Spam Messages 2287
Boost Messages 956

Seems to be working fine for me, you may have a configuration error.

Did anything change recently.

arndawg · 09-26-2010, 11:15 PM

I haven't done anything with the box for a while. There's been a few automatic upgrades.

Put perhaps more relevant is the renewal of the booster license? I'm not sure what i should do.

arndawg · 09-27-2010, 04:27 AM

I tried reinstalling it but it's not working.

09-25-2010, 12:18 PM	#1 (permalink)
arndawg Master Untangler Join Date: Oct 2008 Posts: 136	Commtouch less effective now than before? Recently starting to get more spam in my inbox. So i checked the status from the rack. Scanned Message 71667 Spam Messages 0 Non Spam Messages 0 Boost Messages 0 This really doesn't seam normal. WHat is your guys experience?

09-25-2010, 01:26 PM	#2 (permalink)
dmorris Untangle Junkie Join Date: Nov 2006 Location: San Mateo, CA URLs submitted: 10 Posts: 10,614	doesn't look like the stats are working. the middle two should sum to the top number. __________________ Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself. If you need Untangle support please call or email support@untangle.com

09-25-2010, 06:55 PM	#3 (permalink)
Solignis Join Date: Jul 2008 Location: Hudson, Ohio, USA Posts: 1,670	Scanned Message 18287 Spam Messages 15689 Non Spam Messages 2287 Boost Messages 956 Seems to be working fine for me, you may have a configuration error. Did anything change recently. __________________ Easy things should be easy, and hard things should be possible. -- Larry Wall, Creator of perl

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09-26-2010, 11:15 PM	#4 (permalink)
arndawg Master Untangler Join Date: Oct 2008 Posts: 136	I haven't done anything with the box for a while. There's been a few automatic upgrades. Put perhaps more relevant is the renewal of the booster license? I'm not sure what i should do.

09-27-2010, 04:27 AM	#5 (permalink)
arndawg Master Untangler Join Date: Oct 2008 Posts: 136	I tried reinstalling it but it's not working.