Kaspersky Virus Blocker???

DaveDodd · 01-23-2012, 03:18 PM

Kaspersky Virus Blocker displays "Invalid (Expired)"

I read on the previous post that Kaspersky is being phased out...is this the reason for the message?

I assume not as you are still taking my subscription fee for Kaspersky each month.

Any help appreciated.

Thanks.

raditude · 01-23-2012, 03:21 PM

Kaspersky is being phased out, you can call support and they can explain in more detail (since it is a paid module), however you just need to go into your rack and remove it, and put in the Virus Blocker module if it isnt already installed (and you are a paying customer).

sky-knight · 01-23-2012, 03:28 PM

Yeah, think of it this way.

You aren't paying for the Kaspersky AV Module. You're paying for the Virus Blocker, as opposed to the free Virus Blocker Lite.

The Kaspersky module is going away, it's been replaced with a much more efficient Commtouch based module.

So do as raditude suggests, yank out the old one, install the new one. Support can help as well if you get stuck.

dmorris · 01-23-2012, 05:23 PM

Yep, just click on "install" on the "Virus Blocker" on the left hand side and you should be good. It should already be licensed for the new Virus Blocker.

This should have happened automatically so something might be weird. I would give support a call and we can sort it out for you.

bigdessert · 01-23-2012, 06:42 PM

Should it be possible for a user already licensed with kaspersky to also install virus blocker? On my NFR box I can seem to have all 3 installed is this ok/normal?

sky-knight · 01-23-2012, 07:06 PM

Both boxes I have subs on near me did not remove Kaspersky, nor did they auto-install Virus Blocker.

That said, neither one of them said Kaspersky was "expired" either.

bigdessert · 01-23-2012, 07:14 PM

Yeah I just added virus blocker and now all 3 are there and both kaspersky and virus blocker look to be licensed and working.

dmorris · 01-23-2012, 07:21 PM

Quote:

Originally Posted by sky-knight

Both boxes I have subs on near me did not remove Kaspersky, nor did they auto-install Virus Blocker.

That said, neither one of them said Kaspersky was "expired" either.

It should only replace kaspersky at midnight the day before it expires. At this point you should already have a license for virus blocker.
You can see when your subscription expires in config->system info->licenses.

dmorris · 01-23-2012, 07:23 PM

Quote:

Originally Posted by bigdessert

Yeah I just added virus blocker and now all 3 are there and both kaspersky and virus blocker look to be licensed and working.

I would not suggest running all three.

bigdessert · 01-23-2012, 07:36 PM

Am i ok to remove kaspersky even though it is licensed for 6 more months?

01-23-2012, 03:18 PM	#1 (permalink)
DaveDodd Newbie Join Date: Nov 2011 Posts: 1	Kaspersky Virus Blocker??? Kaspersky Virus Blocker displays "Invalid (Expired)" I read on the previous post that Kaspersky is being phased out...is this the reason for the message? I assume not as you are still taking my subscription fee for Kaspersky each month. Any help appreciated. Thanks.

01-23-2012, 03:28 PM	#3 (permalink)
sky-knight Join Date: Apr 2008 Location: Phoenix, AZ URLs submitted: 8 Posts: 15,464	Yeah, think of it this way. You aren't paying for the Kaspersky AV Module. You're paying for the Virus Blocker, as opposed to the free Virus Blocker Lite. The Kaspersky module is going away, it's been replaced with a much more efficient Commtouch based module. So do as raditude suggests, yank out the old one, install the new one. Support can help as well if you get stuck. __________________ Rob Sandling, BS:SWE, MCP Intouch Technology Phone: 480-272-9889 rob@intouchtechllc.com UntangleAppliances.com Phone: 866-794-8879

01-23-2012, 05:23 PM	#4 (permalink)
dmorris Untangle Junkie Join Date: Nov 2006 Location: San Mateo, CA URLs submitted: 10 Posts: 10,614	Yep, just click on "install" on the "Virus Blocker" on the left hand side and you should be good. It should already be licensed for the new Virus Blocker. This should have happened automatically so something might be weird. I would give support a call and we can sort it out for you. __________________ Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself. If you need Untangle support please call or email support@untangle.com

01-23-2012, 07:06 PM	#6 (permalink)
sky-knight Join Date: Apr 2008 Location: Phoenix, AZ URLs submitted: 8 Posts: 15,464	Both boxes I have subs on near me did not remove Kaspersky, nor did they auto-install Virus Blocker. That said, neither one of them said Kaspersky was "expired" either. __________________ Rob Sandling, BS:SWE, MCP Intouch Technology Phone: 480-272-9889 rob@intouchtechllc.com UntangleAppliances.com Phone: 866-794-8879

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01-23-2012, 03:21 PM	#2 (permalink)
raditude Join Date: Jan 2009 Location: Eugene, OR Posts: 1,112	Kaspersky is being phased out, you can call support and they can explain in more detail (since it is a paid module), however you just need to go into your rack and remove it, and put in the Virus Blocker module if it isnt already installed (and you are a paying customer).

01-23-2012, 06:42 PM	#5 (permalink)
bigdessert Master Untangler Join Date: Apr 2007 URLs submitted: 1 Posts: 608	Should it be possible for a user already licensed with kaspersky to also install virus blocker? On my NFR box I can seem to have all 3 installed is this ok/normal?

01-23-2012, 07:14 PM	#7 (permalink)
bigdessert Master Untangler Join Date: Apr 2007 URLs submitted: 1 Posts: 608	Yeah I just added virus blocker and now all 3 are there and both kaspersky and virus blocker look to be licensed and working.

01-23-2012, 07:36 PM	#10 (permalink)
bigdessert Master Untangler Join Date: Apr 2007 URLs submitted: 1 Posts: 608	Am i ok to remove kaspersky even though it is licensed for 6 more months?