WAN keeps disconnecting ?

[lucim100]

I have this crazy problem , i have at this stage 2x ADSL 4Mb connections connecting through my untangle box. The Wan Balancer is doing its jobs fine until the failover shows 1 or 2 disconnected wan.

My untangle box shows that my wan's is disconnected but my ADSL routers is still connected and broadcasting internet . When i do the test in Wan Failover to dns or Ping, It fail all the time as if the connection from the adsl DLink router and untangle box is broken , but i can still ping both my adsl routers from untangle box... WTF is going on . Please need help because i am suppose to add 3 more ADLS connections to it....

Thank you in advanced

[lucim100]

I have this crazy problem , i have at this stage 2x ADSL 4Mb connections connecting through my untangle box. The Wan Balancer is doing its jobs fine until the failover shows 1 or 2 disconnected wan.

My untangle box shows that my wan's is disconnected but my ADSL routers is still connected and broadcasting internet . When i do the test in Wan Failover to dns or Ping, It fail all the time as if the connection from the adsl DLink router and untangle box is broken , but i can still ping both my adsl routers from untangle box... WTF is going on . Please need help because i am suppose to add 3 more ADLS connections to it....

Thank you in advanced

I have to also say i am using 3x Dlink DGE-528T NIC's

[lucim100]

I just want to update that i have change the NIC cards to ZYXEL GN680-T they use the realtech RTL8169sc Chip and is one of the chips that is recommended by Untangle .

No change in my problem

the wan connections keep on disconnecting randomly , im loosing connection between the UT box and DSL router .i cant ping the router that is 192.168.4.1 it the following example until i restart my UT box . http://www.youpic.com/#!/image/44506

Any help would be much appreciated

[lucim100]

Hi , can anyone give me an resolution ? i posted this thread before http://forums.untangle.com/wan-failo...onnecting.html

I have change my NIC cards , i know i cant be the only one with this problem

network setup as follow

ADSL Routers "Dlink"(192.168.2.1/24 and 192.168.4.1/24) -> UT Box wan(192.168.2.50/24 and 192.168.4.50/24) -> UT Box Lan(192.168.10.1/24) -> Network Switch -> internal Lan

The wan just disconnect randomly , different times and wan's sometimes both wans disconnect

http://www.youpic.com/#!/image/44506

all interfaces show connected
http://www.youpic.com/#!/image/44510

ping test fail until i restart UT
http://www.youpic.com/#!/image/44511

[mrunkel]

I can guarantee you that nobody at Untangle ever recommended a Realtek chip based NIC.

I think you may have found that chip on the compatibility chart? That just means it works.

In any case, you should contact support since you're using WAN Balancer and WAN Failover, and they can help you make sure you have good rules there and help troubleshoot the issue.

Easiest way to contact support is with that button on the right side of the screen.