Help Needed ASAP: Deployed UT and now OWA is not accessible??

[ChosenOne]

Hi Guys,

I deployed UT yesterday but now our OWA is unaccessible from the outside world. I know it works as internally I can get on OWA no problem.

The UT is installed as Bridged. I have also gone into "Advanced" mode to allow bypass (for our PPTP server).

What can I do to fix this?

[sky-knight]

Ok, pet peeve of mine...

"Help Needed ASAP" means you need to purchase support. Not rely on volunteer based forums.

Untangle in bridge mode won't do jack to port forwards from another server... but we've been having some odd issues with 7.0.1 and TCP 443 on the router mode side. So try moving your UT administration off port 443, in config -> administration.

[ChosenOne]

Sky -

Sorry I'm actually an active UT partner with paid support for all our clients.

I just posted this question due to not having access to a phone right now i cant callUT support (offsite and stupid cell battery died) but has a Verizon card.

And "yes" the admin port were moved to other than 443 (4445).

Any ideas what I can do real quick to troubleshoot and test?


thx.

[sky-knight]

And it seems support is closed anyway... oh well I'm still here!

A bridged installation shouldn't be interfering in anyway... the only thing I can think of is you have the thing plugged in backwards.

[ChosenOne]

Actually the plug backwards as funny as it sounds happened in another deployment so I know this isnt the case here (made sure).

Coincindentally it is also started causing issues with our remote VPN users (Sonicwall TZ190) which uses Enhanced OS. Sonic vpn clients are connecting ok but unable to connect to our exchange behind UT. Switched them over to MS PPTP and no problem.

So, i'm thinking it has to do with one of the modules installed or ???

[Big D]

Any VLAN being used between the router and switchs? Untangle strips VLAN tags even when in bridged mode I believe. Sky Knight is more familiar with such configurations I haven't had to implement a VLAN solution yet.

I would check to make sure NICs are in right order.

Is the firewall module on? This can still be on in bridge mode but port forwards are disabled. Generally we turn this off in bridge mode unless we have a reason to use it. Port forwards are disabled in bridge mode.

[ChosenOne]

Originally Posted by Big D

Any VLAN being used between the router and switchs? Untangle strips VLAN tags even when in bridged mode I believe. Sky Knight is more familiar with such configurations I haven't had to implement a VLAN solution yet.

I would check to make sure NICs are in right order.

Is the firewall module on? This can still be on in bridge mode but port forwards are disabled. Generally we turn this off in bridge mode unless we have a reason to use it. Port forwards are disabled in bridge mode.

No VLAN involved. Straight Bridged primary use is for Spam and WebFilter.

[sky-knight]

Ahh yes the Sonicwall terminated VPN clients will need to be bypassed. The UVM is rejecting that traffic because you're presenting "internal" traffic on the external interface.

Also, if your Sonicwall VPN is configured with a separated IP space from your LAN segment you'll need a static route on Untangle for it as well.

[ChosenOne]

Originally Posted by sky-knight

Ahh yes the Sonicwall terminated VPN clients will need to be bypassed. The UVM is rejecting that traffic because you're presenting "internal" traffic on the external interface.

Also, if your Sonicwall VPN is configured with a separated IP space from your LAN segment you'll need a static route on Untangle for it as well.

Sky - do you know how I can do this? I thought by doing all the BYPASS takes care of this under "Advance Mode"? is this a separate entry altogether? If so can you give me the How To?

The DHCP pool is coming from internal not provided by SOnicwall.

Thanks!!!!