Web filter blocking all web access
The web filter will not allow any computer access to the web on all racks. When I turn the filter off access is enabled. Nothing was changed before this started. One day no problems, come in the next day and no one can get out. Any ideas?
sounds like a DNS issue with the Untangle server.
See if you can browse the Internet from the Untangle unit itself.
Otherwise, call support.
m.
Big Frickin Disclaimer:
While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.
It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one.
Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
If you need Untangle support please call or email support@untangle.com
Also, check to make sure your policy manager isn't expired.. In any case, call support, we'll get you straightened out right quick.
m.
Big Frickin Disclaimer:
While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.
It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one.
Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
If you need Untangle support please call or email support@untangle.com
I have the exact same problem since this midnight, and it is not a DNS issue, because nslookup is working from the clients and all not web applications (skype, msn and so on are working). I can do a ping to any www.xyz.com address from everywhere. But browsing is impossible. if y make a telnet check without Web Filter, I get expected results as it would be in browser as well:
... but doing the same telnet test while web filter is turned on, I am still able to get connection with TELNET, but when I enter the GET command, there is NO RESPONSE AT ALL (only when i am typing something wrong, because than the web cache is already having a problem to parse the GET command :-))Code:telnet www.google.com 80 GET / HTTP/1.1 Host: www.google.com RESULT: ======= HTTP/1.1 302 Found Location: http://www.google.com.br/ Cache-Control: private Content-Type: text/html; charset=UTF-8 Set-Cookie: PREF=ID=09fd66c6626b8c30:FF=0:TM=1317573239:LM=1317573239:S=mKmufqLz54i1dFq3; expires=Tue, 01-Oct-2013 16:33:59 GMT; path=/; domain=.google.com Date: Sun, 02 Oct 2011 16:33:59 GMT Server: gws Content-Length: 222 X-XSS-Protection: 1; mode=block ACCEPT-RANGES: none <HTML><HEAD><meta http-equiv="content-type" content="text/html;charset=utf-8"> <TITLE>302 Moved</TITLE></HEAD><BODY> <H1>302 Moved</H1> The document has moved <A HREF="http://www.google.com.br/">here</A>. </BODY></HTML>
So did you found any solution to that problem?
Michael
mrunkel is talking about DNS on the untangle device itself (not DNS on the clients behind Untangle)
Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
If you need Untangle support please call or email support@untangle.com
DNS is not the problem at all! I am able to resolve DNS lookups on clients and untangle without any problems! From untangle I can open the page even Web filter is running! Even the connection from the client to the web page is established (can be checked with telnet), but any GET request returns NO result.
Since Web Filter is a paid app I'd email support@untangle.com and they can help you.
Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
If you need Untangle support please call or email support@untangle.com
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