403 forbidden error on google searches

steoank · 01-12-2012, 12:17 PM

We've run across 403 Forbidden errors from time to time since we have installed untangle, usually a bad link and we think nothing of it.

We recently updated to 9.1.1 and have since seen a few of these issues. Specifically, I've seen multiple times in front of me a user try to search on google through the google search box on firefox and a blank page appears with the tab labeled 403 forbidden. This was occurring with multiple searches.

Not quite sure what's going on yet, but we don't see anything in web filter saying blocked on those pages, in fact they look like the go through fine. Everything else seems to be ok since we upgraded, in fact we are running a little faster than we were.

jcoffin · 01-12-2012, 01:26 PM

Check if Ad Blocker app is on. That app returns 403 if a URL in it's list is requested from the LAN side.

01-12-2012, 12:17 PM	#1 (permalink)
steoank Newbie Join Date: Jul 2011 Posts: 13	403 forbidden error on google searches We've run across 403 Forbidden errors from time to time since we have installed untangle, usually a bad link and we think nothing of it. We recently updated to 9.1.1 and have since seen a few of these issues. Specifically, I've seen multiple times in front of me a user try to search on google through the google search box on firefox and a blank page appears with the tab labeled 403 forbidden. This was occurring with multiple searches. Not quite sure what's going on yet, but we don't see anything in web filter saying blocked on those pages, in fact they look like the go through fine. Everything else seems to be ok since we upgraded, in fact we are running a little faster than we were.

01-12-2012, 01:26 PM	#2 (permalink)
jcoffin Untangler Join Date: Aug 2008 Location: Sunnyvale, CA URLs submitted: 1 Posts: 1,784	Check if Ad Blocker app is on. That app returns 403 if a URL in it's list is requested from the LAN side. __________________ Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself. If you need Untangle support please call or email support@untangle.com

Protect

Filter

Perform

Connect

Manage

Add-Ons