For the last couple weeks or so (at least from what's been broughbt to my attention) we've had some sites/pages blocked with the reason being "[no description]". This has happened with mutliple users and multiple racks and each time turning off the Web Filter allows the user to access the desired site. I've cleared the category cache on each rack with no change. I've also disabled Application Control with no change - as long as the Web Filter is active the site remains blocked.
Any ideas on why the reason is coming up as no description or if there's a way to fix the issue? It appears that when this happens the user should actually be allowed to access the site and shouldn't be blocked.