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  1. #11
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    Quote Originally Posted by dmorris View Post
    Can you take a screenshot and circle the sessions in question?
    They are blank? Are you running web filter?

    Visually 13 is a bit different, but the information is the same.
    Yes I'm running Web Filter. Yes blank. I will contact the user again and replicate and capture screen shot. I will post soon.

  2. #12
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    Quote Originally Posted by rbngan View Post
    Yes I'm running Web Filter. Yes blank. I will contact the user again and replicate and capture screen shot. I will post soon.
    Here are the screen shots. The gray highlighted one is Spotify App on the MAC(not spotify via web browser)

    CurrentSessions1,2.PNGCurrentSessions3,4.PNG
    Pipeline is cut off. The full text is http-client-side,capture-http,web-filter-http,ad-blocker-http,virus-http,http-server-side,application_control-web,firewall,capture-octet,application-control-lite,openvpn,application_control-raw,router
    Last edited by rbngan; 06-10-2017 at 04:57 PM.

  3. #13
    Untangle Junkie dmorris's Avatar
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    Thats weird. I would contact support.
    Application Control says its "Networking" but there is no application.
    That doesnt make any sense.
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  4. #14
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    Quote Originally Posted by dmorris View Post
    Thats weird. I would contact support.
    Application Control says its "Networking" but there is no application.
    That doesnt make any sense.
    I agree, I opened ticket with support. Spotify is being elusive.

  5. #15
    Untangle Junkie dmorris's Avatar
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    Mabye, but I don't think this has anything to do with Spotify.
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