Unable to block Spotify App on a Mac-book

[rbngan]

Can you take a screenshot and circle the sessions in question?
They are blank? Are you running web filter?

Visually 13 is a bit different, but the information is the same.

Yes I'm running Web Filter. Yes blank. I will contact the user again and replicate and capture screen shot. I will post soon.

[rbngan]

Yes I'm running Web Filter. Yes blank. I will contact the user again and replicate and capture screen shot. I will post soon.

Here are the screen shots. The gray highlighted one is Spotify App on the MAC(not spotify via web browser)

CurrentSessions1,2.PNGCurrentSessions3,4.PNG
Pipeline is cut off. The full text is http-client-side,capture-http,web-filter-http,ad-blocker-http,virus-http,http-server-side,application_control-web,firewall,capture-octet,application-control-lite,openvpn,application_control-raw,router

[dmorris]

Thats weird. I would contact support.
Application Control says its "Networking" but there is no application.
That doesnt make any sense.

[rbngan]

Thats weird. I would contact support.
Application Control says its "Networking" but there is no application.
That doesnt make any sense.

I agree, I opened ticket with support. Spotify is being elusive.

[dmorris]

Mabye, but I don't think this has anything to do with Spotify.

[chaycock]

...just curious what the outcome of this was as I am considering trying to block spotify as well.