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  1. #1
    Untangler
    Join Date
    Jan 2011
    Posts
    76

    Default Google 2 Factor Auth does not work on Captive Portal

    Hi,

    Select my Guest network, captive portal page comes up, choose Login with google account, enter email and password, then get a two factor auth prompt to confirm the login on my phone, I do this and nothing happens on the portal page.


    So, I then select 'Try another way to sign in' and have tried the SMS code entry and Authenticor App options all of which do nothing but bounce me back to the first captive portal screen.

    This seems like very basic stuff, why does it not work ?

  2. #2
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    9,294

    Default

    I just tried and two factor works and proceeds to the home page (using Chrome). What is the target page when opening your browser? Which browser are you using
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    If you need Untangle support please call or email support@untangle.com

  3. #3
    Untangler
    Join Date
    Jan 2011
    Posts
    76

    Default

    Hi,

    Chrome 72.0 on MacBook Pro

    Just tried it again this morning and when I clicked on my google account it just took me straight to the internet, no password prompt and no 2FA

    I attempted this several times yesterday and got nowhere....

  4. #4
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    9,294

    Default

    If you are already logged in to your Google account (email, etc), the Google Oauth will automatically accept on Captive Portal. This is just how Google Oauth works.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

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