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  1. #1
    Newbie
    Join Date
    Jul 2019
    Posts
    2

    Default Windows computer won't authenticate with any oauth provider

    Hi. I have an iOS 12 device and a android device running Oreo and both will authenticate using oauth just fine. But for some reason my windows 10 computer won't authenticate with any provider. Do I need to have some specific configuration on my system or browsers because both edge nore chrome will work. All that it does is continuously resolve on (auth.relay.untangle.com----) and the Google one will say accounts.google.com failed to resolve. This should not be a DNS issue because the devices on the LAN get the untangles IP/DNS server as DNS and my wan connectionis up.

  2. #2
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    7,991

    Default

    I would open a support ticket.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  3. #3
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    23,510

    Default

    When you say, won't authenticate what do you mean?

    Are you aware that there is a bug in Windows 10, such that if you click the obvious button in the lower right corner of the screen that the VPN client won't finish connection?

    Have you tried using the older icon in the control panel to connect? That's known to work when the new UI doesn't.

    More on what I'm talking about: https://www.geekshangout.com/vpn-con...H1bNlrnzWQcfh4
    Last edited by sky-knight; 09-04-2019 at 10:04 AM.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

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