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  1. #1
    Untangler
    Join Date
    Apr 2009
    Posts
    60

    Default Complete idiot here...

    So, I transferred my subscription to the new install before downloading the backup. Now I really, really need that backup file. Ofcourse, its no longer listed because that GUID is gone.

    Other than waiting for untangle support in the morning which is really going to suck, is there anyway I can get that backup back?

    I can't believe I did that. I just reloaded another system recently and figured I remembered how to do it, so what the heck.

  2. #2
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,241

    Default

    Nope, you're going to have to wait for support. No one else has access to the back end.

    If your other server is still operational, you could boot it and run backup on it.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

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