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  1. #1
    Newbie
    Join Date
    Sep 2010
    Location
    South Africa
    Posts
    3

    Default Directory Connector Installation Problem

    Don't know if this has been post.

    I am running UT Lite Package and have purchased the Directory Connector but I am unable to install it.
    I goto My Account, click on My Subscriptions, select the Directory Connector and press Reinstall, then I get the following error:

    Cannot set property 'href' of undefined

    Nothing happens after that.

    Someone please assist.

  2. #2
    Newbie
    Join Date
    Apr 2010
    Posts
    8

    Default

    I have the exact same issue and it is quite disheartening to see that one of the first threads is my exact problem.

  3. #3
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,488

    Default

    What browser are you using?
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  4. #4
    Newbie
    Join Date
    Apr 2010
    Posts
    8

    Default

    I've tried chrome, firefox and IE. In every case the installation fails.

    The IE got slightly farther and then gave a rather generic error about the package installer failing.

  5. #5
    some dude hlarsen's Avatar
    Join Date
    Jul 2010
    Location
    sfba
    Posts
    1,384

    Default

    call support.

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