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  1. #1
    Newbie
    Join Date
    Aug 2007
    Posts
    10

    Default Untangle 7.0 Problem with Email

    Hi,
    Just Upgrade to Untangle 7.0 got the following problem

    System --> Free EsxI bUILD 3.5.0, 163429
    Untangle running as Bridge Mode

    I can Receive Email From the Server,
    I can't send Email Inside Untangle Firewall. Outside of untangle, I have no problem to send and receive

    When I goto to Config-->Email

    It Hang here: Please wait ... Loading Config.

    Do anyone have the same problem?

    Please Help

    Thanks
    Roger

  2. #2
    Untangler
    Join Date
    Apr 2009
    Posts
    88

    Default

    There are many threads about how a protocol signature update breaks SMTP mail in 7.0. I would start with turning off kugoo and xunalei signatures (filtering) in the protocol control.

  3. #3
    Newbie
    Join Date
    Aug 2007
    Posts
    10

    Default

    I have turn off these 2 protocol.
    I Still can't send email from inside the untangle

    When I goto Config-->Email
    It still loading for the last 5 minutes, without showing the page
    Thanks
    Roger

  4. #4
    Untangle Ninja
    WebFooL's Avatar
    Join Date
    Jan 2009
    Location
    Sweden (Eskilstuna)
    Posts
    5,258

    Default

    Hi,
    Can you verify that you still have the no rack policy for smtp?
    And can you verify that the upgrade did not switch the places for you nics?

  5. #5
    Master Untangler neiby's Avatar
    Join Date
    Jun 2009
    Location
    Denver, CO
    Posts
    603

    Default

    I think he's saying that he can't get to the Email configuration page, not that SMTP is failing.
    Disclaimer: I may or may not have had enough coffee when I'm posting. Interpret my responses thusly.

  6. #6
    Untangle Ninja
    WebFooL's Avatar
    Join Date
    Jan 2009
    Location
    Sweden (Eskilstuna)
    Posts
    5,258

    Default

    Yes he dose say that he cant access the Email tab.
    But allso in the first post.
    I can Receive Email From the Server,
    I can't send Email Inside Untangle Firewall. Outside of untangle, I have no problem to send and receive
    This in my mind is a bigger problem.
    Thats why i address it first.

  7. #7
    Master Untangler neiby's Avatar
    Join Date
    Jun 2009
    Location
    Denver, CO
    Posts
    603

    Default

    I think the way he phrased it is confusing, perhaps because English is not his primary language. I think what he's trying to say is that he can't send mail FROM Untangle, but email from other sources works fine.
    Disclaimer: I may or may not have had enough coffee when I'm posting. Interpret my responses thusly.

  8. #8
    Newbie
    Join Date
    Aug 2007
    Posts
    10

    Default

    Sorry for the confusing.

    1) I have No policy for SMTP
    2) No, The upgrade didn't swap the NICs

    Everything else work fine behind the Untangle Firewall except Outlook can't sent Email to my Mail Server outside of the Untangle Firewall.
    People Using Outlook not behind the untangle firewall work Fine. I am sure not the Mail server.

    I have to "Disable SMTP Process" on the Email Configuration Page on Version 6.02. Otherwise Outlook Can't send email behind the Untangle.

    After The Untangle upgrade to Version 7, I can't even get to the Email Configuration Page.

    Thanks for the help
    Roger

  9. #9
    Master Untangler neiby's Avatar
    Join Date
    Jun 2009
    Location
    Denver, CO
    Posts
    603

    Default

    Sorry, I guess I was confused, then.
    Disclaimer: I may or may not have had enough coffee when I'm posting. Interpret my responses thusly.

  10. #10
    Untangle Ninja
    WebFooL's Avatar
    Join Date
    Jan 2009
    Location
    Sweden (Eskilstuna)
    Posts
    5,258

    Default

    To bypass SMTP pls add the default policy for SMTP.

    click on the arrow on the main screen (beside "Default rack") and hit "Show policy manager"
    then add the SMTP policy.

    Code:
    Protocol: TCP
    Interface
    Client:ANY
    Server:External
    Address
    Client:any
    Server:any
    Port
    Server:25
    Users
    Users:any
    Start Time:00:00
    End Time:23.59
    Then check Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
    Rack:No Rack
    Description: SMTP outbound
    Enable this Policy: Check

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