View Poll Results: Which step during Untangle installation do you find most difficult/annoying/painful?

Voters
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  • Downloading ISO

    0 0%
  • Burning ISO

    0 0%
  • Finding/Acquiring a Server

    7 41.18%
  • Installing 2nd Network Card

    1 5.88%
  • Installing Untangle on Server

    0 0%
  • Reconfiguring Network

    1 5.88%
  • Configuring Untangle

    8 47.06%
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Results 1 to 10 of 11
  1. #1
    Untangle Junkie dmorris's Avatar
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    Nov 2006
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    Default Whats most difficult?

    A poll for existing untangle users

    What step do *you* find the most difficult about installing untangle?

    just curious. please answer honestly before looking at results.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  2. #2
    Untangle Ninja
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    Jan 2009
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    1,168

    Default

    FWIW
    For installation issues, not functionality, I'd go with none of the above, and say general hardware compatibility. The only install issue I remember having was a failure using a usb optical drive, which was fixed by throwing the drive on eide.

  3. #3
    Untangle Ninja sky-knight's Avatar
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    Default

    Well resellers I expect are all going to report similar results. The real trial is getting hardware that runs the system well.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  4. #4
    Master Untangler
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    Apr 2007
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    642

    Default

    I don't really find any of the above hard. The hardest part to me is trying to customize things to meet my clients needs.

  5. #5
    Untangle Ninja dwasserman's Avatar
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    Argentina
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    Default

    Quote Originally Posted by bigdessert View Post
    I don't really find any of the above hard. The hardest part to me is trying to customize things to meet my clients needs.
    This is configuring option for me

  6. #6
    Master Untangler engine411's Avatar
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    Dec 2008
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    Default

    Configuring Untangle. Still haven't figured out how to successfully configure UT for VOIP. Most other tasks have been relatively easy.

  7. #7
    Untangle Ninja sky-knight's Avatar
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    Default

    Engine411, config -> networking -> advanced -> general.

    Untick, enable SIP helper, save, reboot untangle.

    After that it's configure your port forwards and bypass rules to match SIP and RTP.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  8. #8
    Untangle Ninja gotkimchi's Avatar
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    Jan 2007
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    Bay Area
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    2,112

    Default

    For me the hardest part is to tell someone that they need to disable drive controllers on the BIOS or they would need to get a different NIC. They would ask, "what NICs are supported?" I don't have a concrete answer for them. Crazy part is that almost 80-90% of NICs out there are supported by the Untangle.
    to be understood, you must first understand.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself. If you need Untangle support please call or email support@untangle.com

  9. #9
    Master Untangler engine411's Avatar
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    Dec 2008
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    Default

    Quote Originally Posted by sky-knight View Post
    Engine411, config -> networking -> advanced -> general.

    Untick, enable SIP helper, save, reboot untangle.

    After that it's configure your port forwards and bypass rules to match SIP and RTP.
    Thanks, Sky-Night. I have already done all these actions in previous weeks, including the reboot. Evidently, I missed something small. I'll try again.

  10. #10
    Untangle Ninja sky-knight's Avatar
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    Default

    Engine411, if you have anything specific to ask just fire up a new thread in networking. I use a SwitchVOX server here, and setting it up was really nothing more complicated than forwarding udp 5060, the RTP range the web gui on the switchvox told me I needed, and then putting the WAN IP into the switchvox configuration.

    I bypassed the RTP range just for good measure... The SIP Helper was most certainly NOT HELPING. To be honest, I would prefer it if Untangle removed it entirely. Most VoIP PBXs these days have their own NAT engine and they simply work better.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

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