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  1. #1
    Untangler TunaMaxx's Avatar
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    Default E-Mailed reports have forward slash in filename?

    Hello,

    I have been having trouble with e-mailed reports. The attachments seem to be included in the message, but most e-mail clients I try do not allow me to access them. I have seen the threads regarding similar issues, but I think I have noticed something unique:

    The attachment file-names contain forward slashes and the OS doesn't like it. For instance, the reports I received this morning have attached files named:

    • reports-05/13/10-Daily.pdf
    • reports-05/13/10.zip


    The ONLY client that I can use to always save the attachments is Yahoo web mail, and even then the link text says "reports-05" for both.. It's hit and miss everywhere else regardless of mail client or OS.

    Is there a way to change the report file name structure to replace the slashes with another character.

    Also, is there a way to change the report file name structure to list the year before the month and date so the files sort chronologically by name instead of by months?

    Thanks!

  2. #2
    Untangle Junkie dmorris's Avatar
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  3. #3
    Untangle Ninja dwasserman's Avatar
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    Default

    My attachment is : reports-05_13_10-Daily.pdf
    View with outlook 2003
    The world is divided into 10 kinds of people, who know binary and those not

  4. #4
    Untangler TunaMaxx's Avatar
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    Default

    Quote Originally Posted by dmorris View Post
    Thanks!

    Quote Originally Posted by dwasserman View Post
    My attachment is : reports-05_13_10-Daily.pdf
    View with outlook 2003
    It seems that when a mail client is able to internally deal with the attachment, the OS replaces the forbidden characters on save.

    Not 100% sure if that's what is going on, but in Yahoo web mail, the link text is reports-05, the link title (hover) is reports-05/13/10.zip and the file saves out (in XP) as reports-05_13_10.zip

    EDIT:
    Looking at the raw source of the message (in OS X Maill.app), the attachment filename DOES contain the slashes:

    Code:
    Content-Type: application/pdf
    MIME-Version: 1.0
    Content-Transfer-Encoding: base64
    Content-Disposition: attachment; filename="reports-05/13/10-Daily.pdf"
    Last edited by TunaMaxx; 05-13-2010 at 10:54 AM. Reason: Added raw source confirmation

  5. #5
    Untangle Junkie dmorris's Avatar
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    Default

    yeah, the slashes are there, most clients handle it transparently.
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  6. #6
    Untangler TunaMaxx's Avatar
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    Default

    Sweet.. I found a bug. I helped! I helped!

  7. #7
    Untangle Junkie dmorris's Avatar
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    Default

    thank you!
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    If you need Untangle support please call or email support@untangle.com

  8. #8
    Untangler jcoffin's Avatar
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    Default

    Excellent find. Outlook converts it but the raw header does show the original filename contained slashed. Gmail web also shows the slashes.

  9. #9
    Untanglit
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    Default Can the title of the reports be changed

    Can the title of the reports be changed, in order to identify which network the report is sent from?

  10. #10
    Untangle Ninja dwasserman's Avatar
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    Default

    The network is identify by the sender field of the mail. You can manipulate it
    The world is divided into 10 kinds of people, who know binary and those not

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