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  1. #1
    Newbie
    Join Date
    Nov 2010
    Posts
    13

    Default Cannot buy Standard Package

    Tell me guys what I should do to fix my problem. When I try to buy Standart Package I get nothing! Steps in pictures:




    But if then I press F5 I get this window


    Then go back to account and what I see!!!


    Please, help me solve my problem, guys!
    Last edited by insaneClover; 12-29-2010 at 08:53 AM.

  2. #2
    Untangle Ninja dwasserman's Avatar
    Join Date
    Jun 2008
    Location
    Argentina
    Posts
    4,343

    Default

    Try with firefox, or from untangle iceweal itself
    The world is divided into 10 kinds of people, who know binary and those not

  3. #3
    Untangle Ninja mrunkel's Avatar
    Join Date
    Jul 2008
    Posts
    3,040

    Default

    Please call support.
    m.


    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.

    It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  4. #4
    Newbie
    Join Date
    Nov 2010
    Posts
    13

    Default

    Quote Originally Posted by dwasserman View Post
    Try with firefox, or from untangle iceweal itself
    I've tried and Firefox and with Chrome too, even via Untangle server.

  5. #5
    Newbie
    Join Date
    Nov 2010
    Posts
    13

    Default

    Quote Originally Posted by mrunkel View Post
    Please call support.
    Support is sleeping. Even international(change the name, guys). And even UK. They all live by US time. Nonsense.

  6. #6
    Untangle Ninja dwasserman's Avatar
    Join Date
    Jun 2008
    Location
    Argentina
    Posts
    4,343

    Default

    Call in the apropiate hours, or send a mail.
    6 am to 5 pm is 11 hs of gap , not bad

    Support Hours

    Monday - Friday 6:00 AM to 5:00 PM Pacific Time
    Support Phone Numbers

    * U.S. Toll Free: +1.866.233.2296
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    The world is divided into 10 kinds of people, who know binary and those not

  7. #7
    Newbie
    Join Date
    Nov 2010
    Posts
    13

    Default

    Thanks for support team! Well done!


    Post is closed.

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