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Thread: Contact Info

  1. #1
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    Default Contact Info

    I was trying to find an email to get some pre-sales pricing info. I tried info@untangle.com but that went straight to tech support.

    Can someone give me an email to sales?

  2. #2
    Untangle Ninja dwasserman's Avatar
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    info@ and sales@
    The world is divided into 10 kinds of people, who know binary and those not

  3. #3
    Untangle Ninja mrunkel's Avatar
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    Quote Originally Posted by printman2000 View Post
    I was trying to find an email to get some pre-sales pricing info. I tried info@untangle.com but that went straight to tech support.

    Can someone give me an email to sales?
    Don't worry, you'll get an answer to your question.
    m.
    <BR>
    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.
    <BR>It often helps troubleshooting if you have a good network map. Look <A HREF="http://forums.untangle.com/tip-day/5407-how-draw-network-diagram.html">here</A> if you want my advice on how to draw one. <BR> <B>Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com<B>

  4. #4
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    Quote Originally Posted by mrunkel View Post
    Don't worry, you'll get an answer to your question.
    Do you mean the email I sent yesterday will get answered? The auto responder said something about support and requiring a subscription.

  5. #5
    Untangle Ninja mrunkel's Avatar
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    Quote Originally Posted by printman2000 View Post
    Do you mean the email I sent yesterday will get answered? The auto responder said something about support and requiring a subscription.
    Yes, it will get answered.
    m.
    <BR>
    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.
    <BR>It often helps troubleshooting if you have a good network map. Look <A HREF="http://forums.untangle.com/tip-day/5407-how-draw-network-diagram.html">here</A> if you want my advice on how to draw one. <BR> <B>Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com<B>

  6. #6
    Untangle Ninja sky-knight's Avatar
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    One of the great things about Untangle is that the company isn't a huge corporate faceless monstrosity. If you send them an e-mail to a goofy place, it usually gets sent to the appropriate people. Heck, their accounting staff knows enough about Untangle most of the time to handle pre-sales stuff themselves.

    So short answer, just as MRunkel pointed out, it'll get answered.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  7. #7
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    Well, tomorrow will make 7 days since I sent an email without hearing anything back.

    And, yes, I checked the SPAM folder.

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