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Thread: Contact Info

  1. #1
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    Default Contact Info

    I was trying to find an email to get some pre-sales pricing info. I tried info@untangle.com but that went straight to tech support.

    Can someone give me an email to sales?

  2. #2
    Untangle Ninja dwasserman's Avatar
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    info@ and sales@
    The world is divided into 10 kinds of people, who know binary and those not

  3. #3
    Untangle Ninja mrunkel's Avatar
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    Quote Originally Posted by printman2000 View Post
    I was trying to find an email to get some pre-sales pricing info. I tried info@untangle.com but that went straight to tech support.

    Can someone give me an email to sales?
    Don't worry, you'll get an answer to your question.
    m.


    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.

    It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  4. #4
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    Quote Originally Posted by mrunkel View Post
    Don't worry, you'll get an answer to your question.
    Do you mean the email I sent yesterday will get answered? The auto responder said something about support and requiring a subscription.

  5. #5
    Untangle Ninja mrunkel's Avatar
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    Quote Originally Posted by printman2000 View Post
    Do you mean the email I sent yesterday will get answered? The auto responder said something about support and requiring a subscription.
    Yes, it will get answered.
    m.


    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.

    It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  6. #6
    Untangle Ninja sky-knight's Avatar
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    One of the great things about Untangle is that the company isn't a huge corporate faceless monstrosity. If you send them an e-mail to a goofy place, it usually gets sent to the appropriate people. Heck, their accounting staff knows enough about Untangle most of the time to handle pre-sales stuff themselves.

    So short answer, just as MRunkel pointed out, it'll get answered.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  7. #7
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    Well, tomorrow will make 7 days since I sent an email without hearing anything back.

    And, yes, I checked the SPAM folder.

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