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  1. #1
    Master Untangler dmor's Avatar
    Join Date
    Jun 2009

    Default Command Center Shared with customer

    I have a customer who would like to access their home Untangle from work (or on the road). They don't have a static IP, and instead of a DDNS service, I was thinking Command Center would be easy for him to use to access the unit.

    However, we have it in our command center.

    Is there a way to share access to this Untangle NGFW so that we can both see it in our Command Center accounts? Or maybe set him up as a user of our command center account with access only to view that 1 firewall (and not view any billing/subscription cost/info)?

  2. #2
    Join Date
    Jun 2018


    Yes, go to your account settings. In the menu you should see Organization Info > Users. In the Users screen you can click "Add User" to invite them to your organization. Once you've invited a user, you can select them in the list and click "Edit permissions" to choose which appliances they can manage.

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