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Thread: jira

  1. #1
    Untangle Ninja Jim.Alles's Avatar
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    Question jira

    Quote Originally Posted by jcoffin View Post
    Feel free to document this in Jira (jira.untangle.com). Jira tickets are more likely to get into the product.
    Is their any training/documentation for this tool?

    I don't attempt this for two reasons
    1. I don't know it works.
    2. I don't feel familiar enough with the internal lingo


    The User interface is completely different between being logged into it or not. I can't get back to the NGFW issues once I do log in. I don't even know why I have the login account.

    I have found it better to rely on staff to do the translation into the UT terminology, and how to categorize things. The last thing I want to do is make a mess of the db.

    Help!
    CMcNaughton likes this.

  2. #2
    Untangle Ninja
    Join Date
    May 2008
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    Default

    Quote Originally Posted by Jim.Alles View Post
    I don't even know why I have the login account.
    If I remember correctly, in the old days you needed an account to see anything.
    Jim.Alles and CMcNaughton like this.

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