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Thread: Disapointed

  1. #1
    Master Untangler scot1967's Avatar
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    Jan 2008
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    Unhappy Disapointed

    I have posted the following threads and I have only seen one post in reply. I was hoping to get a response from a form moderator or one of the more experienced users out there.

    http://forums.untangle.com/spam-bloc...infection.html

    http://forums.untangle.com/spam-bloc...nd-server.html

    This forum is usually very responsive even if the post is only an acknowlement of the issue.

    I did recieve one post on Friday indicating my post was confusing. The entire issue is confusing but I provided a more detailed description and answered his questions about the issue.

    It sounds like I may be alone with this problem. If so I would love to know this.

    Thanks,

    Scott H.

  2. #2
    Untangle Ninja proactivens's Avatar
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    Default

    it was a weekend. I dont like to use my brain on the weekends.
    www.nexgenappliances.com
    Toll Free: 866-794-8879
    UNTANGLE STAR PARTNER
    Follow us at spiceworks!

  3. #3
    Untangle Ninja sky-knight's Avatar
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    Default

    This support forum is volunteer in nature. Sometimes things get missed, posts like this don't help your cause.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  4. #4
    Untangle Junkie dmorris's Avatar
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    Default

    if you want your answers addressed you have to make it easy to answer.
    I read both of your posts and thought "what is he asking?"
    I'm still not sure.

    other tips here: http://www.catb.org/~esr/faqs/smart-questions.html
    or here: https://store.untangle.com/live-support.html
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  5. #5
    Master Untangler scot1967's Avatar
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    Default

    I applogize if this post was not appropriate or helpful. I understand this is a voluntary forum and I am very thankful to those that post. I was just a bit frustrated that my post was there a week with no replies at all, not even a "what do you mean" so I could see my post had confused people.

    Since my post here I have recieve a few replies on my problem and have posted further explainations and screen shots. I think the ball is rolling now.


    Thanks,

    Scott H.

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