This has been on my mind for a while:
Recently, I've been spending more time around the forums and this has brought to light the core problem with the Untangle platform IMO: Hardware Support.
The HCL is a joke in the wiki, and the forums are plagued with loads of posts with hardware problems and confusions. I understand this might not be a problem with the ultra-sophisticated linux pros around the forums, but untangle is really pushing this thing hard in standard markets such as Education and SMB.
Did you know there's even an untangle education representative? Thats really great, it is. Monetizing untangle is important, and I agree with that. But whats not OK is pretending that standard school-based IT staff can readily deploy this thing on various hardware. They can't, its not versatile.
The perfect example is some of these forum posts: Here Woah! thats a big one! 12 pages of hardware experiences, really?
It's a rough situation, and honestly something needs to happen. I love untangle, and this is not a flogging, when it works, it works well. But these hardware problems are killing me.
Untangle cannot live in the middle of "nerdy-linux network gateway solution" and "Education/SMB-ready solid solution", theres no middle ground to be found there. It's either ready for the real world, or not.
What’s going on? What’s the plan? To be clear, it really would be a non-issue if untangle went the "appliance path" and just sold the unit. But instead, they offer their non-technical gang a pathetic Hardware Compatibility List and vague suggestions of "unofficial" appliance suppliers.
I'm a big fan, and welcome discussion here...![]()