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  1. #1
    Master Untangler
    Join Date
    Jan 2011
    Posts
    110

    Default Untangle 10, Intel quad port not working

    Problem: Untangle 10.0 (not beta)---- Intel I340 quad port adapter, Only 1st port will light up when attempting to connect to LAN/WAN.

    --The 4 NIC ports are recognized in Untangle, however only the 1st port will "connect green" when attempting to plug in LAN/WAN connections.
    --Also, if I have LAN/WAN connections plugged into the ports during a computer reboot, they will light up until Untangle begins to load, at which point only the 1st port stays lit up.

    --I have tried it in multiple pci-e slots
    --upgraded to latest Asus BIOS
    --All 4 Intel NIC ports are recognized in Untangle config.
    --no warnings or errors during installation
    --reinstalled Untangle 10 multiple times
    --The strange thing is, I was trying the Untangle 10 beta 4 earlier with the exact same computer and configuration, and the adapter worked fine then.
    --any other single NIC branded adapter (DLink, Intel Pro, etc) I throw in works just fine

    Sadly, looks like I will have to sell a new quad port and going back to Intel Pro single NIC cards.

  2. #2
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
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    Lake Tahoe
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    9,712

    Default

    Is the interface in config type addressed or disabled?
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  3. #3
    Master Untangler
    Join Date
    Jan 2011
    Posts
    110

    Default

    Quote Originally Posted by jcoffin View Post
    Is the interface in config type addressed or disabled?
    They are both addressed (external and internal for 2 of the Intel NIC ports).
    The other cards are disabled config right now, although will still "connect green" if trying to connect a cable.
    The Intel ports just don't want to respond to inputs.

  4. #4
    Master Untangler
    Join Date
    Jan 2011
    Posts
    110

    Default

    Update: I reinstalled yet again with only the Quad port adapter, and plugged in the connections before installing.... now I have 2 of the ports working. So perhaps it is something that triggers if the ports are actively connected during install. Will have to keep testing out I suppose before giving up on the quad.

  5. #5
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,514

    Default

    Disabled ports won't light on that card, configured ports will. The IGB driver is used for that card, and it's only a month old. I have not seen this behavior with any of the quad port NICs I've tested, most of which are i350 based NICs.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

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