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  1. #1
    Untangle Ninja
    Join Date
    Feb 2016
    Posts
    1,057

    Question Clean install of 15.1.1 on z4w yields Server: Custom

    It's not a big deal unless it's a symptom of a broader problem, but a clean install of 15.1.1 (albeit upgraded to 15.1.2) has ended up with Server: custom in Dashboard > Information. Is that an easy fix?

  2. #2
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    9,107

    Default

    Yes, this is normal. There is a special script to identify the hardware. Open a support ticket with your UID and they can fix it.
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  3. #3
    Untangle Ninja
    Join Date
    Feb 2016
    Posts
    1,057

    Default

    Super, thank you. I'll do that.

  4. #4
    Untangle Ninja
    Join Date
    Feb 2016
    Posts
    1,057

    Default

    <offtopic>Just want to publicly respect support for addressing this minor matter literally within a minute or two of me submitting a ticket, and under a home license at that. Outstanding product support, and much appreciated.</offtopic>
    tcurtis likes this.

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