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  1. #11
    Master Untangler neiby's Avatar
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    Can you ping the Untangle box from your laptop? If so, can you ping the router?

  2. #12
    Untangle Junkie dmorris's Avatar
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    Quote Originally Posted by neiby View Post
    Can you ping the Untangle box from your laptop? If so, can you ping the router?
    neiby - I think its time for you to get an avatar
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
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  3. #13
    Master Untangler neiby's Avatar
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    Quote Originally Posted by dmorris View Post
    neiby - I think its time for you to get an avatar
    Okay! lol I'll see if I can find something personable.

  4. #14
    Untangle Junkie dmorris's Avatar
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    Quote Originally Posted by neiby View Post
    Okay! lol I'll see if I can find something personable.
    lol - nice!
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  5. #15
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    No I can't ping the UT from the laptop.

    But I can ping the router from the UT just fine.

    The problem appers to be in the internal interface;
    which is a PCI card. Now if I give a static IP to this
    interface I can ping it from within th UT, but maybe
    this is part of the loopback funtionality in the interface.

    I think that that card might be deffective.

  6. #16
    Master Untangler neiby's Avatar
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    Do you have a link light on your laptop? Are you sure that connection is working? If so, go to Config -> Networking and verify that your external interface is dynamic and your internal is set to bridge.

    Is this a Windows laptop? If so, try turning off the internal firewall for a moment to see if that is blocking ICMP for some reason.

    You'll also want to check the subnet masks on all statically configured interfaces.

  7. #17
    Master Untangler Big D's Avatar
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    do you have the "Is Wan interface" checked on the external connection. If this isn't checked I think you have to specify the NAT rule. Think the general rule is 0.0.0.0 /32 which covers all addresses I believe.

    Bare in mind I only see the networking pages in advanced mode. Top right corner has an advanced button that lets you switch the network page display mode.

  8. #18
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    Quote Originally Posted by neiby View Post
    Do you have a link light on your laptop? Are you sure that connection is working? If so, go to Config -> Networking and verify that your external interface is dynamic and your internal is set to bridge.

    Is this a Windows laptop? If so, try turning off the internal firewall for a moment to see if that is blocking ICMP for some reason.

    You'll also want to check the subnet masks on all statically configured interfaces.
    Yes the link light on my laptop is on. I configured the external interface
    statically. My laptop has windows and nothing is being blocked for these tests.

    All the nics are configured with default subnets (255.255.255.0).

    Now there's weird that happened yesterday that leads me to believe that
    pci nic is damaged. When I disconnected the cable from the external nic
    UT kept showing a green light for that interface and after I rebooted it
    started saying that the nic was remove and now it won't detect it.

    It was a pretty old nic anyways I'm going to try another one.

    Quote Originally Posted by Big D View Post
    do you have the "Is Wan interface" checked on the external connection. If this isn't checked I think you have to specify the NAT rule. Think the general rule is 0.0.0.0 /32 which covers all addresses I believe.

    Bare in mind I only see the networking pages in advanced mode. Top right corner has an advanced button that lets you switch the network page display mode.
    ummm I'm not sure if it has specified that the external IF is the wan interface I set it up in basic mode. I thought that maybe all configurations like that were handled for me in basic mode,
    nevertheless I'll check it out.

    Thank you both!
    Last edited by sonar; 07-02-2009 at 03:53 PM.

  9. #19
    Master Untangler neiby's Avatar
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    Hmm.... that does sound a little suspicious. It will be interesting to see if a new NIC clears that up. Let us know what you find out!

  10. #20
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    Will do! Althought I might not be able to take another look at it until monday.

    Thanks again.

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