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  1. #1
    Newbie
    Join Date
    Mar 2010
    Posts
    3

    Default SOLVED Unable to obtain the encryption key from the secure URL

    I have to go to a bank web site via a special application they wrote and when it launches i get a message stating

    There was a fatal error launching the application
    Unable to obtain the encryption key from the secure URL

    is there something i need to set up to allow this to pass though?

    this is a new install and on the rack it does not show blocking anything.

    thanks

    I found that I had to reinstall the application to allow it to see UT
    Last edited by jread; 04-01-2010 at 10:19 AM. Reason: found the answer

  2. #2
    Untangle Ninja dwasserman's Avatar
    Join Date
    Jun 2008
    Location
    Argentina
    Posts
    4,367

    Default

    Maybe this app use non standar port to secure ssl. Call to the help desk of the bank and request how to pass behind a firewall.

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