Hi Guys,
Sorry to be a nuisance, but this has me stumped.
I recently implemented UT 8.1 (free version with no paid apps) as the web-filter / spam-filter / firewall / awesome-thing for my work.
And it has been working like a charm, until I tried to log into my Internet banking to transfer some funds to a client.
It will let me browse the main page and will also bring up the user login page. But after I have entered the user name and password and click on the login button, the site will just sit there and try to load and eventually time out.
The bank website I am having trouble with is Commonwealth Bank of Australia commbank.com.au. But the login URL which doesnt work appears to be login.commbiz.commbank.com.au
I understand that UT doesn't filter any encrypted traffic, however I added the URL into the web & spam filters safe list, just to ensure nothing was being blocked.
I read in another thread that that it might of been due to the MTU being too high, I changed this from the default 1500 to 1496, this didn't fix the problem
My basic network layout is
TPLink ADSL2+ Modem/Router > UT 8.1 (Bridge Mode) > Switch > SBS2008 and computers.
I have removed the UT box from the network and the website is instantly accessible.
I have tried to play around with the packet filters, but honestly I'm not too competent in what I am doing, that's why I have come here for advice.
Tracert from home. The site works fine from here
C:\Users\user>tracert login.commbiz.commbank.com.au
Tracing route to login.commbiz.commbank.com.au [140.168.81.44]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192-168-1-1.tpgi.com.au [192.168.1.1]
2 31 ms 33 ms 31 ms cbr-trn-nor-bras3-lo-0.tpgi.com.au [10.20.20.221
]
3 34 ms 31 ms 33 ms cbr-trn-nor-csw1-port-channel-11.tpgi.com.au [20
2.7.173.25]
4 32 ms 34 ms 33 ms cbr-trn-nor-crt2-port-channel-3.tpgi.com.au [202
.7.162.73]
5 36 ms 36 ms 36 ms syd-nxg-men-crt1-ge-2-1-2.tpgi.com.au [202.7.162
.249]
6 59 ms 58 ms 60 ms 119.225.5.237
7 * * * Request timed out.
8 58 ms 58 ms 59 ms Bundle-Ether15.ken39.Sydney.telstra.net [165.228
.132.205]
9 50 ms 51 ms 50 ms Bundle-Ether6.ken-core4.Sydney.telstra.net [203.
50.6.145]
10 59 ms 60 ms 60 ms TenGigabitEthernet7-1.ken42.Sydney.telstra.net [
203.50.20.57]
11 46 ms 47 ms 50 ms common213.lnk.telstra.net [139.130.66.22]
12 59 ms 58 ms * 140.168.73.2
13 50 ms 50 ms 51 ms 140.168.81.44
Trace complete.
tracert from work, site will not load from here
Tue Feb 22 2011 22:15:58 GMT+1100 (AUS Eastern Daylight Time)
traceroute to login.commbiz.commbank.com.au (140.168.81.44), 30 hops max, 40 byte packets
1 192.168.0.1 (192.168.0.1) 0.524 ms 1.020 ms 1.330 ms
2 cbr-trn-nor-bras3-lo-0.tpgi.com.au (10.20.20.221) 31.500 ms 32.857 ms 33.947 ms
3 cbr-trn-nor-csw2-port-channel-11.tpgi.com.au (202.7.173.29) 35.049 ms 36.251 ms 37.290 ms
4 syd-pow-cla-crt1-pos-1-3.tpgi.com.au (202.7.162.61) 38.697 ms 40.440 ms 41.616 ms
5 syd-nxg-men-crt1-ge-2-1-2.tpgi.com.au (202.7.162.249) 46.716 ms 48.236 ms 48.237 ms
6 119.225.5.237 (119.225.5.237) 65.422 ms 65.524 ms 66.832 ms
7 * * *
8 Bundle-Ether15.ken39.Sydney.telstra.net (165.228.132.205) 43.676 ms 43.496 ms 43.510 ms
9 Bundle-Ether6.ken-core4.Sydney.telstra.net (203.50.6.145) 49.352 ms 48.891 ms 48.365 ms
10 TenGigabitEthernet7-1.ken42.Sydney.telstra.net (203.50.20.57) 41.753 ms 41.867 ms 42.019 ms
11 * common213.lnk.telstra.net (139.130.66.22) 51.862 ms 52.606 ms
12 140.168.73.2 (140.168.73.2) 42.028 ms 42.757 ms 42.112 ms
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
Tue Feb 22 22:16:17 EST 2011 - Test Complete!
Does anybody have any ideas, I have searched the forums and found some threads but they have not helped me.
Any help will be greatly appreciated.
Regards,
Daniel