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  1. #1
    Newbie
    Join Date
    Mar 2010
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    8

    Default New Install.Cannot launch client from console

    I just downloaded and installed the latest version 3 days ago. However, I tried to launch the client from console to do initial configuration but nothing happens when I click.
    The terminal works properly.

    Pls help. Tnx

  2. #2
    Untangle Ninja proactivens's Avatar
    Join Date
    Sep 2008
    Location
    Greensburg, Pa
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    2,362

    Default

    get into the terminal and type: /etc/init.d/untangle-vm restart
    After thats done, then try to get into the console.

    Also, a little more info would be helpful. Are you getting an error, whats the behavior?
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  3. #3
    Newbie
    Join Date
    Mar 2010
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    8

    Default

    Thanks pro

    I did what you said and got

    zsh: no such file or directory /etc/init.d/untangle-vm

    I used command line completion to get untangle-vm-shell restart and it gave me

    ruby: no such file or directory -- restart

  4. #4
    Untangle Ninja proactivens's Avatar
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    Sep 2008
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    Greensburg, Pa
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    2,362

    Default

    can you browse to /etc/init.d and make sure untangle-vm is there? If it isnt, then reinstall because something went horribly wrong lol. Make sure you include the restart at the end of the string.

    /etc/init.d/untangle-vm restart
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  5. #5
    Newbie
    Join Date
    Mar 2010
    Posts
    8

    Default

    no untangle-vm in /etc/init.d .

    Reinstalling as we speak

    KYP.

  6. #6
    Newbie
    Join Date
    Mar 2010
    Posts
    8

    Default

    I ran the re-install in expert mode and got stuck at "select and install software". It gave an error that that step failed. What next?

  7. #7
    Untangle Junkie dmorris's Avatar
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    Nov 2006
    Location
    San Carlos, CA
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    17,486

    Default

    Don't use expert mode. What happens in the regular install.
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  8. #8
    Untangle Ninja proactivens's Avatar
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    Sep 2008
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    Greensburg, Pa
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    2,362

    Default

    maybe try re-downloading and reburning the ISO if regular install mode doesn't work. Burn it at a low speed.
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  9. #9
    Newbie
    Join Date
    Mar 2010
    Posts
    8

    Default

    Thanks pro. The slow burn worked.

  10. #10
    Untangle Ninja proactivens's Avatar
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    Sep 2008
    Location
    Greensburg, Pa
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    Default

    great. glad its working for you now.
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