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  1. #1
    Untangle Ninja Mathiau's Avatar
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    Default 3:40am - license invalid..........WTF!

    it is 3:40am CR time, and my Web Filter & Bandwidth Control is telling me

    No License Found.


    my web filter is valid until Mar 29th / 2011

    i just bought web cache which in my account says

    Order #100009586 - Complete

    Why am i being told this wrong information?

    Are my current systems protected? or did UT screw up and do something wrong ?

    ALSO, since i did this latest update, my HTTP admin defaulted back to the standard port and not the port i set it to.

    Yes, i am semi annoyed.
    kv-2 | UT 11.0.1 | Dell R610 Server | Intel Xeon 2.8Ghz Quad Cores | 24Gb DDR3 ECC | 1 Intel QPort NIC | Integrated Broadcom QP | Dell Perc 4i | 6 x 73G 2.5 15k SAS raid 10 | 100mb/100mb | 30mb/30Mb

  2. #2
    Untangle Ninja Mathiau's Avatar
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    Default

    rebooted my workstations system and i have to remove the port i set, even though under the |Config / Admin "External HTTPS Port" is set to something high, just using https://10.0.1.1. works, where as before it did not.
    kv-2 | UT 11.0.1 | Dell R610 Server | Intel Xeon 2.8Ghz Quad Cores | 24Gb DDR3 ECC | 1 Intel QPort NIC | Integrated Broadcom QP | Dell Perc 4i | 6 x 73G 2.5 15k SAS raid 10 | 100mb/100mb | 30mb/30Mb

  3. #3
    Untangle Ninja Mathiau's Avatar
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    Default

    i just disabled and re-enabled the external port and now it works externally from my home, where as it did not before.

    but still tells me my license is invalid...............
    kv-2 | UT 11.0.1 | Dell R610 Server | Intel Xeon 2.8Ghz Quad Cores | 24Gb DDR3 ECC | 1 Intel QPort NIC | Integrated Broadcom QP | Dell Perc 4i | 6 x 73G 2.5 15k SAS raid 10 | 100mb/100mb | 30mb/30Mb

  4. #4
    Untangle Ninja sky-knight's Avatar
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    Default

    Just log into your store account and reinstall the license...
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  5. #5
    Untangle Ninja mrunkel's Avatar
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    Default

    should be all better now.. If it's not email support and I'll keep an eye out for it.
    m.


    Big Frickin Disclaimer:
    While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.

    It often helps troubleshooting if you have a good network map. Look here if you want my advice on how to draw one.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  6. #6
    Untangle Ninja Mathiau's Avatar
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    Default

    Thank guys, will check it out, was getting all worried last night when i saw all this going on thinking i would have to go into the office or something was going to go up in smoke
    kv-2 | UT 11.0.1 | Dell R610 Server | Intel Xeon 2.8Ghz Quad Cores | 24Gb DDR3 ECC | 1 Intel QPort NIC | Integrated Broadcom QP | Dell Perc 4i | 6 x 73G 2.5 15k SAS raid 10 | 100mb/100mb | 30mb/30Mb

  7. #7
    Untangle Ninja Mathiau's Avatar
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    Default

    well webfilter is working, but my policy manager is showing as no licnse, i did a reinstall from my account through that UT box but still no go.
    kv-2 | UT 11.0.1 | Dell R610 Server | Intel Xeon 2.8Ghz Quad Cores | 24Gb DDR3 ECC | 1 Intel QPort NIC | Integrated Broadcom QP | Dell Perc 4i | 6 x 73G 2.5 15k SAS raid 10 | 100mb/100mb | 30mb/30Mb

  8. #8
    Untangle Ninja Mathiau's Avatar
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    Default

    called up support, issue resolved, love the new license page :d
    kv-2 | UT 11.0.1 | Dell R610 Server | Intel Xeon 2.8Ghz Quad Cores | 24Gb DDR3 ECC | 1 Intel QPort NIC | Integrated Broadcom QP | Dell Perc 4i | 6 x 73G 2.5 15k SAS raid 10 | 100mb/100mb | 30mb/30Mb

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