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  1. #11
    Untangler
    Join Date
    Oct 2009
    Posts
    92

    Default

    ok figured out I had to go to terminal to type the command!! Thanks Tony from support!! so here is the end of the log, it was huge.

    http://updates.untangle.com stable Release
    Hit http://updates.untangle.com lagonda Release
    Ign http://updates.untangle.com stable/main Packages/DiffIndex
    Ign http://updates.untangle.com stable/premium Packages/DiffIndex
    Ign http://updates.untangle.com stable/upstream Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/main Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/premium Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/upstream Packages/DiffIndex
    Ign http://updates.untangle.com stable/main Packages
    Ign http://updates.untangle.com stable/premium Packages
    Ign http://updates.untangle.com stable/upstream Packages
    Ign http://updates.untangle.com lagonda/main Packages
    Ign http://updates.untangle.com lagonda/premium Packages
    Ign http://updates.untangle.com lagonda/upstream Packages
    Hit http://updates.untangle.com stable/main Packages
    Hit http://updates.untangle.com stable/premium Packages
    Hit http://updates.untangle.com stable/upstream Packages
    Hit http://updates.untangle.com lagonda/main Packages
    Hit http://updates.untangle.com lagonda/premium Packages
    Hit http://updates.untangle.com lagonda/upstream Packages
    W: Conflicting distribution: http://updates.untangle.com stable Release (expected stable but got lagonda-1)
    W: You may want to run apt-get update to correct these problems
    Reading package lists...
    done
    2011/03/21 18:24:35
    2011/03/21 18:24:35
    2011/03/21 18:24:35
    start
    apt-get update --yes --force-yes --purge
    Hit http://updates.untangle.com stable Release.gpg
    Hit http://updates.untangle.com lagonda Release.gpg
    Hit http://updates.untangle.com stable Release
    Hit http://updates.untangle.com lagonda Release
    Ign http://updates.untangle.com stable/main Packages/DiffIndex
    Ign http://updates.untangle.com stable/premium Packages/DiffIndex
    Ign http://updates.untangle.com stable/upstream Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/main Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/premium Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/upstream Packages/DiffIndex
    Ign http://updates.untangle.com stable/main Packages
    Ign http://updates.untangle.com stable/premium Packages
    Ign http://updates.untangle.com stable/upstream Packages
    Ign http://updates.untangle.com lagonda/main Packages
    Ign http://updates.untangle.com lagonda/premium Packages
    Ign http://updates.untangle.com lagonda/upstream Packages
    Hit http://updates.untangle.com stable/main Packages
    Hit http://updates.untangle.com stable/premium Packages
    Hit http://updates.untangle.com stable/upstream Packages
    Hit http://updates.untangle.com lagonda/main Packages
    Hit http://updates.untangle.com lagonda/premium Packages
    Hit http://updates.untangle.com lagonda/upstream Packages
    W: Conflicting distribution: http://updates.untangle.com stable Release (expected stable but got lagonda-1)
    W: You may want to run apt-get update to correct these problems
    Reading package lists...
    done
    2011/03/21 18:24:37
    2011/03/21 18:24:37
    2011/03/21 18:30:36
    start
    apt-get update --yes --force-yes --purge
    Hit http://updates.untangle.com stable Release.gpg
    Hit http://updates.untangle.com lagonda Release.gpg
    Hit http://updates.untangle.com stable Release
    Hit http://updates.untangle.com lagonda Release
    Ign http://updates.untangle.com stable/main Packages/DiffIndex
    Ign http://updates.untangle.com stable/premium Packages/DiffIndex
    Ign http://updates.untangle.com stable/upstream Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/main Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/premium Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/upstream Packages/DiffIndex
    Ign http://updates.untangle.com stable/main Packages
    Ign http://updates.untangle.com stable/premium Packages
    Ign http://updates.untangle.com stable/upstream Packages
    Ign http://updates.untangle.com lagonda/main Packages
    Ign http://updates.untangle.com lagonda/premium Packages
    Ign http://updates.untangle.com lagonda/upstream Packages
    Hit http://updates.untangle.com stable/main Packages
    Hit http://updates.untangle.com stable/premium Packages
    Hit http://updates.untangle.com stable/upstream Packages
    Hit http://updates.untangle.com lagonda/main Packages
    Hit http://updates.untangle.com lagonda/premium Packages
    Hit http://updates.untangle.com lagonda/upstream Packages
    W: Conflicting distribution: http://updates.untangle.com stable Release (expected stable but got lagonda-1)
    W: You may want to run apt-get update to correct these problems
    Reading package lists...
    done
    2011/03/21 18:30:37
    2011/03/21 18:30:37
    2011/03/21 18:30:38
    start
    apt-get update --yes --force-yes --purge
    Hit http://updates.untangle.com stable Release.gpg
    Hit http://updates.untangle.com lagonda Release.gpg
    Hit http://updates.untangle.com stable Release
    Hit http://updates.untangle.com lagonda Release
    Ign http://updates.untangle.com stable/main Packages/DiffIndex
    Ign http://updates.untangle.com stable/premium Packages/DiffIndex
    Ign http://updates.untangle.com stable/upstream Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/main Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/premium Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/upstream Packages/DiffIndex
    Ign http://updates.untangle.com stable/main Packages
    Ign http://updates.untangle.com stable/premium Packages
    Ign http://updates.untangle.com stable/upstream Packages
    Ign http://updates.untangle.com lagonda/main Packages
    Ign http://updates.untangle.com lagonda/premium Packages
    Ign http://updates.untangle.com lagonda/upstream Packages
    Hit http://updates.untangle.com stable/main Packages
    Hit http://updates.untangle.com stable/premium Packages
    Hit http://updates.untangle.com stable/upstream Packages
    Hit http://updates.untangle.com lagonda/main Packages
    Hit http://updates.untangle.com lagonda/premium Packages
    Hit http://updates.untangle.com lagonda/upstream Packages
    W: Conflicting distribution: http://updates.untangle.com stable Release (expected stable but got lagonda-1)
    W: You may want to run apt-get update to correct these problems
    Reading package lists...
    done
    2011/03/21 18:30:39
    2011/03/21 18:30:39
    2011/03/21 18:43:36
    start
    apt-get update --yes --force-yes --purge
    Hit http://updates.untangle.com stable Release.gpg
    Hit http://updates.untangle.com lagonda Release.gpg
    Hit http://updates.untangle.com stable Release
    Hit http://updates.untangle.com lagonda Release
    Ign http://updates.untangle.com stable/main Packages/DiffIndex
    Ign http://updates.untangle.com stable/premium Packages/DiffIndex
    Ign http://updates.untangle.com stable/upstream Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/main Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/premium Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/upstream Packages/DiffIndex
    Ign http://updates.untangle.com stable/main Packages
    Ign http://updates.untangle.com stable/premium Packages
    Ign http://updates.untangle.com stable/upstream Packages
    Ign http://updates.untangle.com lagonda/main Packages
    Ign http://updates.untangle.com lagonda/premium Packages
    Ign http://updates.untangle.com lagonda/upstream Packages
    Hit http://updates.untangle.com stable/main Packages
    Hit http://updates.untangle.com stable/premium Packages
    Hit http://updates.untangle.com stable/upstream Packages
    Hit http://updates.untangle.com lagonda/main Packages
    Hit http://updates.untangle.com lagonda/premium Packages
    Hit http://updates.untangle.com lagonda/upstream Packages
    W: Conflicting distribution: http://updates.untangle.com stable Release (expected stable but got lagonda-1)
    W: You may want to run apt-get update to correct these problems
    Reading package lists...
    done
    2011/03/21 18:43:37
    2011/03/21 18:43:38
    2011/03/21 18:43:38
    start
    apt-get update --yes --force-yes --purge
    Hit http://updates.untangle.com stable Release.gpg
    Hit http://updates.untangle.com lagonda Release.gpg
    Hit http://updates.untangle.com stable Release
    Hit http://updates.untangle.com lagonda Release
    Ign http://updates.untangle.com stable/main Packages/DiffIndex
    Ign http://updates.untangle.com stable/premium Packages/DiffIndex
    Ign http://updates.untangle.com stable/upstream Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/main Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/premium Packages/DiffIndex
    Ign http://updates.untangle.com lagonda/upstream Packages/DiffIndex
    Ign http://updates.untangle.com stable/main Packages
    Ign http://updates.untangle.com stable/premium Packages
    Ign http://updates.untangle.com stable/upstream Packages
    Ign http://updates.untangle.com lagonda/main Packages
    Ign http://updates.untangle.com lagonda/premium Packages
    Ign http://updates.untangle.com lagonda/upstream Packages
    Hit http://updates.untangle.com stable/main Packages
    Hit http://updates.untangle.com stable/premium Packages
    Hit http://updates.untangle.com stable/upstream Packages
    Hit http://updates.untangle.com lagonda/main Packages
    Hit http://updates.untangle.com lagonda/premium Packages
    Hit http://updates.untangle.com lagonda/upstream Packages
    Reading package lists...
    W: Conflicting distribution: http://updates.untangle.com stable Release (expected stable but got lagonda-1)
    W: You may want to run apt-get update to correct these problems
    done
    2011/03/21 18:43:39
    2011/03/21 18:43:40

  2. #12
    some dude hlarsen's Avatar
    Join Date
    Jul 2010
    Location
    sfba
    Posts
    1,384

    Default

    tail -f /var/log/uvm/apt.log
    then hit Upgrade and post the results

  3. #13
    Untangler
    Join Date
    Oct 2009
    Posts
    92

    Default

    ok thanks, what will that do? just wondering because I have to send someone onsite everytime I do this. Thanks for they reply.

  4. #14
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,486

    Default

    you need to post the log of what happens when the upgrade is attempted.

    what you posted above is just routine periodic checking for updates.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  5. #15
    Untangler
    Join Date
    Oct 2009
    Posts
    92

    Default

    oh great,...can I send you the log or attach it some how? the info has to be in there...is there a key word I can search for or something?? really would like to find out whats going before I send the tech onsite again.

  6. #16
    Untangler
    Join Date
    Oct 2009
    Posts
    92

    Default

    How about this?

    Err http://updates.untangle.com stable Release.gpg
    Temporary failure resolving 'updates.untangle.com'
    Err http://updates.untangle.com lagonda Release.gpg
    Temporary failure resolving 'updates.untangle.com'
    Reading package lists...
    W: Failed to fetch http://updates.untangle.com/public/l...le/Release.gpg Temporary failure resolving 'updates.untangle.com'

    W: Failed to fetch http://updates.untangle.com/public/l...da/Release.gpg Temporary failure resolving 'updates.untangle.com'

    W: Some index files failed to download, they have been ignored, or old ones used instead.
    W: You may want to run apt-get update to correct these problems
    done
    2011/03/17 19:29:46
    2011/03/17 19:29:47
    2011/03/17 19:34:32
    start
    apt-get update --yes --force-yes --purge
    W: Failed to fetch http://updates.untangle.com/public/l...le/Release.gpg Temporary failure resolving 'updates.untangle.com'

    W: Failed to fetch http://updates.untangle.com/public/l...da/Release.gpg Temporary failure resolving 'updates.untangle.com'

    W: Some index files failed to download, they have been ignored, or old ones used instead.
    W: You may want to run apt-get update to correct these problems

  7. #17
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,486

    Default

    Thats what we needed

    "Temporary failure resolving 'updates.untangle.com'"

    this means there is a DNS problem and that untangle can't lookup updates.untangle.com

    I would check your DNS setting in config->networking.
    Are they set to your ISP? If so try google's DNS servers or something else.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  8. #18
    Untangler
    Join Date
    Oct 2009
    Posts
    92

    Default

    tried a couple different dns servers and it still fails, I tried to do a ping from the untangle server and it resolves to 74.123.28.44 but times out which I think is ok because it times out from everywhere else I checked.

  9. #19
    Untangler
    Join Date
    Oct 2009
    Posts
    92

    Default

    Anyone? Tried googles dns and still same thing. Please help. Thanks

  10. #20
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,498

    Default

    You need to figure out why your Untangle can't browse the web. Use the web browser on the console as a test.

    You'll have it working when the iceweasel on the console can use Google. There is no magic answer here, no mystical deep knowledge that can help you. Untangle is a server on your lan without Internet connectivity... figure out why.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

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