LinkBack URL
About LinkBacksUm the iceweasel can browse the internet, I used it to email myself the logfile. Any other ideas?
Um the iceweasel can browse the internet, I used it to email myself the logfile. Any other ideas?
you can ping updates.untangle.com?
what does 'host updates.untangle.com' return?
what about 'apt-get update'
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Tue Mar 22 16:36:56 EST 2011
PING updates.untangle.com (74.123.28.44) 56(84) bytes of data.
--- updates.untangle.com ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 3999ms
When I run the apt-get update it says something about so many files available, 0 files installed, etc. Dont know exactly, I would have to go onsite again...which is not close.
Any other ideas?
idea #1: enable ssh so you don't have to send someone there every time.
i don't think updates.untangle.com will reply to pings.
from Config > Networking > Troubleshooting, do a DNS Test for updates.untangle.com, then try a Connection Test to port 80 on updates.untangle.com
It sounds like he's got a packet filter rule that is halting traffic to Untangle... or something upstream is preventing him from talking to Untangle and only untangle.
Rob Sandling, BS:SWE, MCP
NexgenAppliances.com
Phone: 866-794-8879 x201
Email: support@nexgenappliances.com
yeah, weird that it resolves with ping, but apt-get can't resolve it.
something weird going on for sure...
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Reply to Idea#1 can you tell me how to setup SSH? I am a windows guy. I dont have a clue with linux
Did the dns test and it passed
Tue Mar 22 22:22:07 EDT 2011
updates.untangle.com has address 74.123.28.44
Tue Mar 22 22:22:04 EDT 2011 - Test Successful!
Nothing between the untangle and T1, T1 is wide open
Thanks for the help so far, this is so crazy.......
Last edited by logicsound; 03-22-2011 at 07:27 PM.
http://wiki.untangle.com/index.php/Enable_SSH
did you do the connection test?
Also, I suspect that what you're seeing is that the previous upgrade did complete by had an issue that prevent the upgrade in progress screen from being removed.
On top of that you have a flakey network/dns that is causing error messages.
Try running: '/usr/share/untangle/bin/ut-show-upgrade-splash stop' from the command line and see if that fixes the issue.
m.
<BR>
Big Frickin Disclaimer:
While I'm pretty sure, I can't guarantee that I know what I'm doing. There might be a better way to do this, and this way might actually suck. Make sure you understand the implications of what you're doing before trying to follow these directions.<BR>It often helps troubleshooting if you have a good network map. Look <A HREF="http://forums.untangle.com/tip-day/5407-how-draw-network-diagram.html">here</A> if you want my advice on how to draw one. <BR> <B>Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
If you need Untangle support please call or email support@untangle.com<B>
ok, I wil try that when onsite, connection to test to updates.untangle.com port 80?
if so it works
Wed Mar 23 14:47:35 EDT 2011
Wed Mar 23 14:47:36 EDT 2011 - Test Successful!
updates.untangle.com [74.123.28.44] 80 (www) open
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