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  1. #1
    Untangler
    Join Date
    Sep 2010
    Posts
    75

    Default MACs gone with the wind ...

    Hi, some days ago, I asked for the place where Untangle stores the MAC addresses (to fix an IP address to a given MAC), for documentation purporses ... well, now, Ive a customer who was monitoring the DHCP server screen (to see the current MAC/IP addresses) and left the screen for around 15-20 minutes, later, when he checked the screen again, the list with MACs/IPs fixed was empty.

    Why could this happen?

    How can I backup this? (Looks like the /etc/dnsmasq.conf hasn't the whole info).

    Tx

  2. #2
    Untangler
    Join Date
    Sep 2010
    Posts
    75

    Default

    Any clues?

    The customer is a little bit worried about the cause of this ...

    (first time for me)

    Thanks.

  3. #3
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,747

    Default

    Sorry. No ideas. I would call support if you have it.

    edit: my only wild guess would be that the list failed to load and then he hit save to save the "new" empty list or something like that, but I'm not sure how that might happen.
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  4. #4
    Untangler
    Join Date
    Sep 2010
    Posts
    75

    Default

    Thanks dmorris, and it's possible to know in which files are stored the info? Being able to backup the info, we can afford this mistake (althought I never have been this before); also is good to have the files for documentation purposes.

    JH

  5. #5
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,747

    Default

    /var/lib/rails/untangle-net-alpaca/database/production.db
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